I have been using Intercounty to let out my property for many years and have always found them helpful. In particular, whilst I am not very computer literate, and find their relatively new interface difficult to use and confusing, I have found Julia to be very helpful in helping me get past my shortcomings in this respect. She is willing to bypass the normal systems and has been more than efficient in dealing with the issues that arise from time to time when letting a property. Julia herself would be 5 stars but I am afraid I had to knock a star off for the new interface - sorry!