Intercounty - Bishop Stortford

I was really impressed and happy with the service provided by Intercounty at the beginning of the sale. William did a great job at selling, and my property sold really quickly. The communication at this point was also fantastic, with Will calling to confirm different bits and pieces. However the after sale with Doug was disappointing to say the least. I heard nothing from them for 2 and a half weeks after the sale was agreed, all information was received through my solicitor, who has been fantastic throughout. The communication I have had has been slow and pushed from me, I have had at least 3 phone calls not returned, meaning I have had to consistently follow up on inquiries. The information Doug did have was often outdated and not new information or on a couple of occasions incorrect. The sale should have been quick and easy, unfortunately what should and could have been completed in 6/7 weeks took 10 weeks. I believe this was in part down to the slowness of the after sales team. Thankfully William sold my property and the sale has now been completed, however for the high fee charged and the poor after sales communication I would be hesitant to use them again.