Matthew and Debbie have been first class. Very professional, knowledgable and always responsive from start to finish on our sale, but the standout for me has been the quality of the communication. I’ve been kept informed every step of the way which has most definitely taken a lot of the stress out of it for us. Highly recommended.

Very warm welcome from Emilene and Debbie.Myself & my wife found the bungalow of our dreams and , although this was a very complicated move with six in the chain ,the staff all pulled together to get it done .Thank you once again

We dealt with Debbie from Michael Poole after we successfully had an offer accepted on a house we wanted to purchase. Throughout the process and up to exchange , she always provided us with up to date information on progress, and was at all times proactive in dealing with our seller and the solicitors in the chain. She made the process so much less stressful and we wouldn’t hesitate to use her and Michael Poole in the future or recommend to others.

Thank you to Emeline and Debbie over at the Billing branch assisting us with our move. They were very professional, helpfull and customer focused helping us with all enquires. Overall 5 star service, would defiantly recommend.

I have used Micheal Poole a number of times for buying and selling my properties. Dealing with Debbie, who kept me up to date with the process from start to finish. I got more information through them than my own solicitor!!

Excellent service from Emmeline throughout, and Debbie on completion day! We had to sell our childhood home and Emmeline was sensitive and professional throughout. Highly recommend

We recently used the Billingham branch of Michael Poole for our house sale, and the service we received was excellent from start to finish. Debbie, our negotiator, was superb throughout the entire process. She consistently kept us informed, regularly chased progress with all parties involved, and made sure nothing was left drifting. Communication during a house move is everything, and Debbie absolutely delivered. If I was asked about our move and had to single out one individual who truly made a difference, Debbie would be the standout name without hesitation. People often say that an estate agent’s job is simply to get your property listed on Rightmove. But once a sale progresses — and especially when things become complicated — that’s when you realise how much a good estate agent is worth. In those moments, their experience, persistence and communication are worth their weight in gold. Debbie embodied exactly that. I wouldn’t hesitate to recommend the team at Michael Poole in Billingham, and in particular Debbie, to anyone looking to move home.

We can honestly say that dealing with Michael Poole Billingham was the best choice we had made for selling our property. We met Matthew first who came to give us a valuation and explained the processes in selling our property he was very professional with exceptional market knowledge. Then we met Debbie the Sales negotiator. Working with Debbie was an absolute pleasure. I suppose with selling any property it is very stressful. However, Debbie and her team were genuinely caring and supportive, working professionally, with outstanding communication skills. We have to say Debbie and her team went above and beyond and for that, we are so grateful.

Brilliant experience dealing with Debbie from the Billingham office. Highly recommended.