As a first time seller, I was a little daunted by all the things I needed to do, and know. So far, they have been great. I've had loads of questions which I needed to ask, and they've answered every one of them with great detail

These might not be the cheapest estate agents in the area but for me they were well worth every penny! Polite and really well-organised, meaning that both me and my buyer had no unnecessary stress getting everything sorted for my move. We had some issues further up the chain and Manning Stainton were tireless with support, advice and also making calls to try to keep the whole thing moving - would definitely recommend!!

A great experience with Vicky as mortgage advisor - providing help and support throughout the whole process ! Highly recommend The team within Manning Stainton Beeston were helpful throughout my parents house move and can’t thank them enough for their endless patience

Communication is so poor i always get told im gonna get a call back from lucy or dan in regards to a property i want to purchase but keep getting told they out on viewing

Disappointed. I contacted your services, arranged a viewing and got my mortgage principal in …

Only dealt with the Beeston branch 6 times and most of the time, I was palmed off. …

Absolutely poor from the get go. My girlfriend fell pregnant and as soon as she found out we got cracking with trying to get a house. We thought we would surley have a house before the baby came but we didn’t even get a mortgage in principle. 10 months and still didn’t get no where. We did everything they asked of us and did everything as quick as we could. I now have a 3 month old baby living with my parents because we don’t have a home. We have started the process again with another company and it’s took them 2 weeks to get us further than what we got with these guys. Absolutely joke of a company and the people handling our mortgage didn’t have any sympathy at all for our situation. VERY BAD EXPERIENCE AND WILL NEVER FORGIVE THEM.

Really bad experience. After viewing a property & being told the vendor was moving abroad & there would be no chain involved we put in an offer the following day. We were also told that the vendor had done a lot of work to the property which would explain Manning Stainton £30k profit in 7 years. After our offer was rejected we then started to reasearch a little more into the property & came to find that the vendor hadn’t done ANY work to the property, not even changed the curtains. We then called Manning Stainton & explained that a £30k price increase in 7 years for the LS10 area was unrealistic but our offer was still on the table. Low & behold our offer was accepted. The very next morning we sent all documents off that were required & asked what the vendors current status was. We were told the vendor wasn’t moving abroad & had put an offer in on a house in the UK which now meant we were in a chain. Concerning as this was a major selling point for us. 3 days after the property was taken off the market & marked as sold STC we had a phone call to say a higher offer had been offered which was over the asking price, we then asked Leander if we could match or even increase our offer but she completely shut the conversation down & would not give us the time of day. 10 minutes later a family member called the branch & said he was a cash buyer interested in the property & would give the full asking price once he had viewed the property. Leander then told him the asking price had NOT yet been met & that she would ask the vendor if he could come view it. Pretty shocking to say that the property was sold STC 3 days prior. 5 minuites after the phone call with the family member guess who calls? Leander from Manning station, all of a sudden willing to let us increase our offer. As you can imagine I was extremely upset that they were plying these games with us so we simply said we weren’t getting into a bidding war. My partner called head office to see they they could shed some light on the situation & they told us that our offer was actually accepted the day we made it, 3 days before they told us! It seems to me they were waiting out for better offers. Clearly not working in the best interest of the vendor who wanted a quick sale & just creating unnecessary stress for us. I have filed a formal complaint to Ian the branch manger who has pretty much said he hasn’t read my email but here’s an attachment on how we deal with them. Nothing was clear through out any of the process & seemed to be playing very dirty games. Although legally they’ve done nothing “wrong” this is not how a business should run. Pointless! Do not use!