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Reside Bath Limited - Bath

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Reside Bath Limited - Bath

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)

5.00 /5

16.11.2013

review by Bill Mobley 16.11.2013

5.00 /5

19.10.2013

review by Richard Bower 19.10.2013

5.00 /5

Reside have given us really good service as a landlord over the last 3 years. Our property effectively fully let, good communications, a steady hand in managing relations bwteen landlord and tenants - and they know what the market will bear on rents. Thanks Reside.

review by Tim Stiven

4.00 /5

review by SALEH

4.00 /5

We have just signed a contract with Reside and they have been extremely helpful, friendly and officiant. We look forward to starting our tenancy with them!

review by Tilley Sheridan

Reply from agent

Thank you so much for your review, Tilly; we hope your upcoming move goes well! - Stacey

4.00 /5

I used reside to move into a rented flat in Bath. Toby and his team were very quick and helpful with all of my questions and viewing. They were also very helpful through the referencing process.

review by Ollie Stocks

4.00 /5

Currently renting with these guys - very helpful, will go above and beyond for the most part. As with any rental agency, we've had a few problems relating to communication, but all in all, the best we've rented with.

review by Emma Park

4.00 /5

Having just arrived back in the UK and looking for somewhere to live I found the staff at Reside very friendly and very helpful. They were the quickest to respond and worked hard to find me a place to rent . I would be very happy recommend them to friends and other people.

review by chris taylor

3.00 /5

During the initial rental period were helpful and efficient, at the end of tenancy could have been more helpful in the release of our deposit - took some communication to have this remedied. But was eventually returned. This was a rented property not managed by Reside but a private Landlord. Would recommend future tenants keep all original documents and receipts both electronically and hard copy as this aided our situation.

review by Neil Amison

Reply from agent

Thank you for your review, Neil. I appreciate your comments and would love to hear more about how we could have been more helpful at the conclusion of your tenancy back in 2019. As you mention, we were not involved in the management of your tenancy, but acted as stakeholder for your deposit. This means that the landlord has not employed us to deal with any aspect of the check-out procedure. Our only involvement is to ensure the deposit is properly protected by the TDS, and to return the deposit to the tenant when we are instructed to do so by the landlord. I can see that we issued you with all of the requisite compliance paperwork relating to the protection of your deposit when you moved into the property. I also note that we refunded your deposit to you within 24 hours of receiving instruction to do so by the landlord. It would appear that we carried out our limited duties relating to your tenancy very efficiently, but I would be more than happy to receive your feedback if there are any details I am unaware of. You are welcome to contact me at toby@residebath.co.uk.

3.00 /5

review by Adriane Battaglia

Reply from agent

Hi Adriane, thank you for leaving a review. From the 3-star rating, it looks like your time with Reside has had its ups and downs. I would very much like to learn what we could have done better, so that we can continue to improve our services. If you would be happy to share some feedback with me, please feel free to call me on 01225 445777 or email me at toby@residebath.co.uk. Many thanks. - Toby