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Belvoir - Basingstoke

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5
25.03.2019
Fantastic

This agency was absolutely amazing in helping me find a new home, they were polite, understood what I needed. The agent involved Carol understood my needs as well as respected the privacy of the current tenant that was in the property. I have had some horrendous dealings with estate agents from dealing with new agents in trying to find a new home from my current one (where I am leaving) who do not care about me at all now that I am leaving, and don't respect my privacy one bit. It is a breath of fresh air when you deal with a company that is concerned for the customer and not for the sale. If you can, use this agency as they are concerned about you and not about the sale. Very kind and very professional

Reply from agent

Sue, thanks for taking the trouble to leave this review. We try and treat everyone as we would expect to be treated ourselves. We're glad that Carole has managed things so well for you.

5.00 /5
25.03.2019

This agency was absolutely amazing in helping me find a new home, they were polite, understood what I needed. The agent involved Carol understood my needs as well as respecting the privacy of the current tenant that was in the property. I have had some horrendous dealings with estate agents from dealing with new agents in trying to find a new home from my current one (where I am leaving) who do not care about me at all now that I am leaving, and don't respect my privacy one bit. It is a breath of fresh air when you deal with a company that is concerned for the customer and not for the sale. If you can, use this agency as they are concerned about you and not about the sale. Very kind and very professional

Reply from agent

Sue, thanks for taking the trouble to leave this review. We try and treat everyone as we would expect to be treated ourselves. We're glad that Carole has managed things so well for you.

5.00 /5
19.03.2019

Very pleased with Belvoir never had any issues , been with this aganecy for past 5 years and never had any problems , staff very friendly and helpful especially one particular lady named Jo :-) definitely recommend

Reply from agent

Maddie, thanks for this. It's always good to hear such a review from a tenant of such long standing.

5.00 /5
15.03.2019
Excellent service and support

Belvoir have been nothing but excellent when helping my wife and I with the process of getting our house. It started with Martina and Jamie showing us a few houses, and ended with Matthew and Natalie dealing with the house purchase process. There have been moments with our solicitors which have prolonged the process, and without Natalie's help and persistence, we probably wouldn't have been able to get the house. I'd like to say again thank you to the Belvoir Sales team for your continued support in our time of need.

Reply from agent

Ahmed, thanks for taking the time to leave this review. Once again, it's the sales progression team that has proved our worth. We're all pleased that you've been so happy.

5.00 /5

Belvoir have been absolutely fantastic in supporting the sale of our home in Basingstoke. We initially purchased the house eight years earlier through Belvoir (Redwoods back then) and we had the same manager look after us which was awesome! Matt is a real asset to Belvoir and we cannot rate him highly enough. He is always on time and doesn’t push the sales pitch. He just provides good, honest advice! We had 3 other estate agents out prior to Belvoir all on the same day and Matt was by far the most reassuring and competitively priced. After agreeing the rates etc Matt was able to take the photos there and then! The house was online by the next working day (morning) and we had multiple viewings and sold in juts over a week. Matt, Emily and Natalie were fantastic and communicated with all parties in a timely manner, always taking the time to call regarding updates followed by a text or email to confirm viewings etc. This was absolutely brilliant as we could easily identify when to be out of the house. Absolutely amazing job and we would really recommend them all! Matt & Clare

Reply from agent

Clare, thanks for taking the time to leave such a comprehensive review. It's always pleasing to note that someone is happy enough to return to us a second time. It's pleasing also to note that you seem very happy with everyone involved in the sale.

5.00 /5
28.02.2019
Excellent and patient service in Basingstoke

Belvoir in Basingstoke: Laura was great at finding me a property within my budget and knew exactly what I was looking for. Abi was then great at getting the whole process going and very patient and helpful. It made the whole process very smooth.

Reply from agent

Imogen, thanks for leaving this review. We're all very glad that you appreciate our efforts.

5.00 /5
19.02.2019
Great to do business with - quality and reliable service.

Found good tenants for 2 bed property in Hatch Warren.

Reply from agent

Richard, thanks for taking the time to leave this review. We're glad that you're so happy with our service.

5.00 /5
13.02.2019
Outstanding after sales care

The first time i moved house 3 years ago i used a well known online estate agent because of their low fees, once the house was sold they we not interested and i was left to deal with pretty much everything turning it into one of the most stressful things i have ever had to do. This time around i decided to pay that little bit more in hope that i would get a slightly better service but didn't actually expect the amazing service i did get from Belvoir. The Sales team were honest from the start and worked quickly to get my house on the market, what ever they said to the first viewers obviously worked as it sold within 24 hrs. What i think really sets Belvoir above the others is the care and attention they give to each and every customer from the time you sell your house to the day you move, Tasked with this job is a lady called Natalie who is a massive credit to Belvoir and without her constant contact with myself, my solicitors, my buyers, their solicitors plus all other parties that were involved i do not believe we would have completed as quickly as we did with pretty much no hiccups, she took 90% of the stress out of the move as you were never left wondering what was going on and if there was anything she could do to chase she was straight on it. For Natalie alone i would recommend Belvoir to anyone who would listen. Thanks Belvoir and special thanks Natalie ;-)

Reply from agent

James, thanks for leaving this very comprehensive review. Having a dedicated sales progression team in house really does pay dividends and we're all very pleased that you've been so happy with our efforts.

5.00 /5
07.02.2019
Very professional service

I received excellent service from the lettings team when seeking a property to rent. Property description was accurate, all staff friendly and informative and they made the process so easy to navigate.

Reply from agent

Gary, thanks for taking the time to leave this review. We're all glad to learn you've been so pleased.

5.00 /5
28.01.2019

I have lived in a Belvoir property for over 3 years, they were a good agency to live under. The issues with the property were always dealt with swiftly and professionally, with minimal disruption to me personally. Jo Jones has always been very helpful, right up to check out day. Belvoir = recommended.

Reply from agent

Daniel, thanks for this. It's nice to learn that you continued to be happy for some length of time.

Contact details
Sales Phone:

01256 809807

Lettings Phone:

01256 808116

Opening hours
Monday-Friday: 09:00 - 17:30 Saturday: 09:00 - 17:00
Address

10 New Street, Basingstoke, Hampshire, RG21 7DE, UK, RG21

About

No matter whether it be renting or buying, selling or letting, as far as Basingstoke and the surrounding area is concerned, Belvoir truly is the local property specialist. Having bought the long-established Redwoods business in 2013, Basingstoke property owners and buyers now have the advantage of dealing with a company which benefits from many years local experience and the support of a National brand. With prominent offices on New Street, Belvoir is ideally placed to service Basingstoke and the out-lying villages. All Belvoir staff are trained and experienced in their particular discipline. Whether you are seeking an accurate valuation of a property you wish to sell, or advice regarding a lettings matter, rest assured that you will be dealing with professional team of 15 staff. If you’re after… • A truly personal service. • Commitment to excellence • Transparent fees • Support of a national network …then once you’ve read the reviews on raterAgent, you’ll probably realise that you need search no further.

Our team

Jo Jones

Property Assessor

Emily Mills

Sales Negotiator

Kate Shore

Lettings Manager

Kirsty Ross

Maintenance Co-ordinator

Brian Linehan

Association of Residential Letting Agents
National Association of Estate Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Tenancy Deposit Scheme
onthemarket
rightmove
Zoopla
Primelocation
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
360 Photography
Professional Photos
Smart Viewing
Social Media Campaign
Video
Virtual Reality
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
360 Photography
Professional Photos
Smart Viewing
Social Media Campaign
Video
Virtual Reality
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure