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Belvoir - Basingstoke

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5
14.10.2019
A cut above the rest

Mike Jones, Andrew Lowery and their team are excellent - be it Kirsty in Maintenance, Kate in Admin, Jo and Shahida in inspections / check outs and Tracey in lettings negotiations. They are certainly a cut above the rest and not the normal letting agents that can be grouped in the same pool as used car salesmen, lawyers and politicians. They are always prompt to respond, do not rip you off and Mike/Andrew gives sound and fair advice and certainly goes the extra mile. I trust them explicitly which is of paramount importance for me as I am not living near by where I can "pop round" to sort out problems myself. Mike and Andrew keep me abreast of legislation - which has become a pain of late (not them, the legislative changes!). As a consequence, I have been dealing with Belvoir Lettings (formerly known as Redwoods Lettings) since 1993, first looking after our original home which we subsequently let when we moved from the area, then sold (again through Redwoods/Belvoir) and in 2014/15 bought a number of additional properties in the area which Mike vetted for us and turned around onto the lettings market with minimum voids. I cannot recommend them highly enough!

Reply from agent

Bob, thanks for taking the time to leave such a comprehensive review. It seems that you've been happy with each and every person with whom you've come into contact! Things are made easier for us when a landlord gives us some latitude to act and trust between us definitely makes life a lot simpler. Long may this continue.

5.00 /5
14.10.2019
Above and beyond

Natalie Painter helped us so much, she kept us in the loop with everything. At the top of the chain was a very difficult individual and without Natalie's effort we would probably still be trying to exchange. Thank you so much for all your efforts, it truly is appreciated.

Reply from agent

Andrew, thanks for taking the time to leave this review. Yet again, it is the sales progression efforts which are highlighted. We're all very pleased that things went so well.

5.00 /5
14.10.2019

They were brilliant from start to finish in finding me a new home. Tracey was really helpful and made the whole experience smooth and stress free. On the day I moved she popped over and helped me with any questions to make moving day a little easier. Thanks for all your help. 🥰

Reply from agent

Melissa, thanks for this. We're all glad that you've been happy with our efforts.

5.00 /5

I’v had a great experience with Belvoir! I have settled in smoothly and i am very happy with the service and assistance that was provided within the process of moving into my new flat. I would like to thank Kate, Laura and Abi for their time.

Reply from agent

Dalal, thanks for taking the time to leave this review. We all hope that things continue to go smoothly for you.

5.00 /5

We recently bought a property that was being sold by Belvoir. The sales team did a superb job with the whole process, in particular they kept the momentum going on on all sides. Thoroughly impressed.

Reply from agent

Neil, thanks for taking the time to leave this review. We hope that you'll now give our lettings team a chance to prove their worth.

5.00 /5

Excellent service, first time renting from Belvoir and they deal with any issues very quickly. Kate in particular is lovely, she’s fast at responding and very polite. Would recommend Belvoir!

Reply from agent

Beth, thanks for taking the time to leave this review. Kate does such good work and only rarely gets a mention, so she'll be over the moon!

5.00 /5

Easy to deal with. Professional, friendly and efficient. Above all fair to landlord and tenants' needs. Highly recommend.

Reply from agent

Wendy, thanks for taking the time to leave this review. We took over a particularly difficult tenancy from your old agent and experienced a very troubklesome check-out. We're all glad that it worked out well for you.

5.00 /5

Very nice agent. Always kind and helpful.

Reply from agent

Thanks for this. It's good to hear that we're appreciated.

5.00 /5
14.10.2019
Belvoir

Belvoir (Basingstoke) have since January 2015 been letting agents for a flat that we own . They are responsible for finding and vetting tenants and drawing up the contract and managing the initial occupation of the property. Since they have been our agents the flat has never been empty and all the tenants have been good ones. We would reccomend them highly as letting agents. We have also used Belvoir to sell a property and purchase another and our property dsold in ten days and we moved in nine weeks, so we would also rate them highly as estate agents.

review by John 14.10.2019
Reply from agent

John, thanks for taking the time to leave this review. It\'s pleasing to note that you\'ve been happy with both the lettings and the sales side of our business.

5.00 /5
09.10.2019

Helpful friendly Kristin from the tadley office was very helpful would be happy to use this company again.

Reply from agent

Kristian that is

Contact details
Sales Phone:

01256 809807

Lettings Phone:

01256 808116

Opening hours
Monday-Friday: 09:00 - 17:30 Saturday: 09:00 - 17:00
Address

10 New Street, Basingstoke, Hampshire, RG21 7DE, UK, RG21

About

No matter whether it be renting or buying, selling or letting, as far as Basingstoke and the surrounding area is concerned, Belvoir truly is the local property specialist. Having bought the long-established Redwoods business in 2013, Basingstoke property owners and buyers now have the advantage of dealing with a company which benefits from many years local experience and the support of a National brand. With prominent offices on New Street, Belvoir is ideally placed to service Basingstoke and the out-lying villages. All Belvoir staff are trained and experienced in their particular discipline. Whether you are seeking an accurate valuation of a property you wish to sell, or advice regarding a lettings matter, rest assured that you will be dealing with professional team of 15 staff. If you’re after… • A truly personal service. • Commitment to excellence • Transparent fees • Support of a national network …then once you’ve read the reviews on raterAgent, you’ll probably realise that you need search no further.

Our team

Jo Jones

Property Assessor

Emily Mills

Sales Negotiator

Kate Shore

Lettings Manager

Kirsty Ross

Maintenance Co-ordinator

Brian Linehan

Association of Residential Letting Agents
National Association of Estate Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Tenancy Deposit Scheme
onthemarket
rightmove
Zoopla
Primelocation
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
360 Photography
Professional Photos
Smart Viewing
Social Media Campaign
Video
Virtual Reality
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
360 Photography
Professional Photos
Smart Viewing
Social Media Campaign
Video
Virtual Reality
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure