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Belvoir - Basingstoke

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5
08.02.2018
Highly Professional Lettings Service

I rented a property through Belvoir Basingstoke for some two-and-a-half years and I can give them a five-star recommendation without hesitation. The service provided was professional, efficient and friendly throughout, right from the first enquiry through to the final check-out. They did a good job of managing not only the set-up but also the maintenance tasks and issues that inevitably come up during a stay of this length. I felt confident that the tenancy and property was being well managed throughout. As a tenant it is critically important to know that your property is properly managed, that you have a reliable contact point, are receiving accurate, fair and timely information, and that any issues will be dealt promptly and effectively and fairly. If I were looking to rent again, I would favour properties offered by Belvoir. thanks to my confidence in their service..

Reply from agent

Alexander, thanks for taking the time to leave this review. After this long, you'll have had loads of opportunities to see all departments in action, so It's really pleasing to hear that we're reliably across the board. We'd be very pleased to have you back as a tenant. Best of luck in the future.

5.00 /5
01.02.2018
The sale of our house

We would like to say a very big Thank You to Belvoir Basingstoke for selling our house. They were very professional throughout the process especially Matthew' . We had a slight blip along the way ,which Matthew dealt with very well, ensuring that all went well in the end. His communication skills are second to none, I would not hesitate to recommend Belvoir to friends and family.

Reply from agent

Fiona, Thanks very much for taking the time to leave this review. Selling a property is relatively straightforward. The difficult part is keeping the chain together and this is where Matthew's vast experience comes into its own. We're very pleased to hear that you've been so happy with our efforts.

5.00 /5
29.01.2018
Best ever estate agent experience!

My dealings with Belvoir Basingstoke were positive from beginning to end. The staff always responded promptly to my emails and went out of their way to make sure I was totally satisfied with their service and were professional throughout. All the staff were very attentive, polite and efficient. I was very impressed. They could not have been more helpful, and I would definitely recommend their services.!

Reply from agent

Sally, Many thanks for taking the time to leave this review. We always aim to please and it's good to hear that you're happy with what we did for you.

5.00 /5
25.01.2018

I would highly recommend Belvoir! For many years Matthew Smith has assisted me with both purchases and sales of several investment properties as well as my own home. Knowledgeable and friendly and they all work hard to ensure the process is as smooth as possible. Thank you as always for your recent assistance!

Reply from agent

Laura, thanks very much for taking the time to leave this review. We're glad to hear that you're happy and that it seems we're consistent.

5.00 /5
25.01.2018
Thank you! Great service as always!

I would highly recommend Belvoir! For many years Matthew Smith has assisted me with both purchases and sales of several investment properties as well as my own home. Knowledgeable and friendly and they all work hard to ensure the process is as smooth as possible. Thank you as always for your recent assistance!

Reply from agent

Laura, thanks for taking the time to leave this review. We're glad to hear that you continue to be happy with what we do for you.

5.00 /5
24.01.2018

We have recently sold our house with another agent but Belvoir sold at the top of the chain, which was of 5 properties. We were property number 3 in the chain so this is quite an unsettling position to be in due to what can or cannot happen at either end during the process. Matt, the Manager, from Belvoir took on the role of keeping all communications along the chain going, he had permission to add all the agents, solicitors, buyers and vendors into this weekly feed. We found this extremely useful as during this process you would have no clue as to what progress is taking place with anyone else or if it is you and your solicitor that may be holding things up. As it got closer to exchange Matt ramped up the communication and expedited the last bit of the process. We would like to thank Matt for doing this and to easing the stress of selling and buying a house, we feel that he went above and beyond his duties.

Reply from agent

Karen, thanks for taking the time to leave this review. This is all the more pleasing since along with others in the chain, you have singled us out as the agents who kept it together. There is far more to selling a house than simply getting an offer and our low fall-through rate is testament to the fact that Matt does this rather well.

5.00 /5
24.01.2018

I just bought a house through Belvoir and would recommend their service from start to finish.

Reply from agent

Thanks for this Gordon. We're glad that you're happy with our efforts.

5.00 /5
22.01.2018

Matt Smith from Belvoir is the most honest estate agent I've met. Even though I couldn't do business with him at this time, he still helped guide me through the process and advised me what to do. I will definitely use Belvoir the next time.

Reply from agent

Bill, thanks for taking the time to leave this review. We're glad that Matt's made such a good impression.

5.00 /5
22.01.2018
Exceptional Service!

I have been dealing with Jo Jones regarding the remarketing of my flat and the repairs of maintenance items I have had exceptional service from her specifically and the rest of the Belvoir team in general Great Agency! Highly recommended Mike Vietri

Reply from agent

Mike, thanks very much for this review. Jo (no relation!) doesn't often get the recognition that she deserves. I'm very glad that you continue to be happy with what we do for you.

5.00 /5
05.01.2018

The team at Belvoir were extremely helpful from the valuation to completion of the sale. They kept us up to date at all stages from viewings to completion. The property was priced realistically and marketed really well we were kept upto date with viewings and feedback which was really useful. We would definitely recommend Belvoir to others having used them before we were already impressed with their service and they certainly lived up to expectations the second time around. Matthew and his team in Basingstoke are highly recommended

Reply from agent

Rachel, thanks very much for taking the time to leave this review.

Contact details
Sales Phone:

01256 809807

Lettings Phone:

01256 808116

Opening hours
Monday-Friday: 09:00 - 17:30 Saturday: 09:00 - 17:00
Address

10 New Street, Basingstoke, Hampshire, RG21 7DE, UK, RG21

About

No matter whether it be renting or buying, selling or letting, as far as Basingstoke and the surrounding area is concerned, Belvoir truly is the local property specialist. Having bought the long-established Redwoods business in 2013, Basingstoke property owners and buyers now have the advantage of dealing with a company which benefits from many years local experience and the support of a National brand. With prominent offices on New Street, Belvoir is ideally placed to service Basingstoke and the out-lying villages. All Belvoir staff are trained and experienced in their particular discipline. Whether you are seeking an accurate valuation of a property you wish to sell, or advice regarding a lettings matter, rest assured that you will be dealing with professional team of 15 staff. If you’re after… • A truly personal service. • Commitment to excellence • Transparent fees • Support of a national network …then once you’ve read the reviews on raterAgent, you’ll probably realise that you need search no further.

Our team

Jo Jones

Property Assessor

Emily Mills

Sales Negotiator

Kate Shore

Lettings Manager

Kirsty Ross

Maintenance Co-ordinator

Brian Linehan

Association of Residential Letting Agents
National Association of Estate Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Tenancy Deposit Scheme
onthemarket
rightmove
Zoopla
Primelocation
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
360 Photography
Professional Photos
Smart Viewing
Social Media Campaign
Video
Virtual Reality
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
360 Photography
Professional Photos
Smart Viewing
Social Media Campaign
Video
Virtual Reality
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure