I have spoke to a lady on phone a few times now and she speaks down to you not professional at all. Very disappointed. Straight away asking if your property has sold rather then greeting customers kindly which is good manners. No customer service skills. It’s a shame as really liked house but couldn’t view even though I’m in a position to buy. Very frustrating. My mum had. Same issue.DO NOT PUT YOUR HOUSE UP FOR SALE WITH THEM.

Too many flood risks

Highly disappointed with the fact they cover areas of designated flood risk zones and do not mention this to potential buyers. Some people might want to get out and run AKA sell up and leave the ever increasing future flooding risks to some other naïve purchasers, but surly estate agents should spare a thought to the people who could end up buying a whole load of problems. And what about the property values as this flood risk to these parts slowly increases. Not good.