That is my first apartment to rent in the UK, I'm greatly appreciate the whole letting service, from the beginning till I collect the keys! Straightforward, transparent and efficient. Thank you @Eila @Susie and @Stacy went via the whole renting process.

Excellent service Stacy was very good and helped and guided us through the process

Thank you for all your help in finding and securing the perfect rental property. Brilliant service

Chloe provided a first class service. She was very responsive and helpful. Would recommend her and Oulsmans letting team .

I’ve had a really positive experience with this letting agency throughout my tenancy. The team has been professional, responsive, and easy to deal with, which made the whole process, from moving in to any ongoing queries, smooth and stress-free. A special mention goes to Shania, who has been exceptional from start to finish. She has always been attentive, approachable, and quick to respond to any questions or concerns I’ve had. Her communication is consistently clear and to the point, and she genuinely goes the extra mile to ensure everything is handled efficiently. It’s reassuring to know there’s someone reliable looking after things, and it’s made a big difference to my overall experience. I would definitely recommend this agency, and Shania in particular, for their professionalism and excellent customer service.

We've been renting a property with Oulsnam, Barnt Green since 2018. We've had nothing but excellent service and any issues with the property have always been resolved quickly. Our property manager, Shania Benton, has been consistently superb and is always approachable. Thank you Shania!

My family and I had a very pleasant experience with Ms Shania Benton, a Senior Property Manager at Robert Oulsnam and Company, throughout my rental agreement. Shania is continuously kind and personable, fostering a welcoming and courteous environment that facilitates discussion. She is always willing to listen, answer quickly, and explain things thoroughly, making interactions with her feel both professional and friendly. Her professionalism is most visible in how she addresses maintenance issues. Any concerns that arise are addressed quickly and efficiently, with clear updates provided throughout the process and contractors scheduled in a timely manner. Maintenance requests are addressed seriously and resolved to a high standard, giving us real reassurance as renters. Overall, her supportive, organised, and proactive approach has made renting the property a simple and stress-free process.

I've been a tenant of a rental with Oulsnam for ten years now, and they have always been good. My current property manager, Shania Benton, has been absolutely great for the second half of this time. She balances professionalism with being friendly really well, and seems to actually care about the tenant as a person, as well as the property as an asset for the landlord.