Lovely clean hotel and excellent staff. As a very light sleeper, I requested a 'quiet top floor ( no noise from above! ) room, at 'the back' - unfortunately this was opposite the service lift, and at the side of the guest lift, and 'marble' stair case up to the 6 th floor rooms at the front and side, one of the sun decks, and the roof top pool, so on a very busy through route, and lots of noise from very early 'till after midnight. After very 4 nights of little or no sleep ( I did my best each night, before it caught up with me! - I mentioned it to reception, on our way out to visit our Maltese friends, that the 'quiet room' was the opposite, for future reference to other quests. I washed unexpectedly told I could move rooms, at 2 pm - if we could vacate the current room immediately - as I mentioned, we had arranged to be picked up by our Friends in 15 minutes, but after a short delay, we were told we could view the new room now, and it would be made available straight away. We agreed to this and in 15 minutes we had packed and vacated the 5th floor room, and put our cases in the new 2 nd floor room! In time to meet our friends! Although the new room was only on the second floor, and facing the main road, it was next to the end of the corridor ( so no people passing), and the road was very quiet after around midnight - so 3 great nights sleep followed - fantastic customer service . We are regular visitors to Malta to visit our Maltese friends in Mgarr, and Melliha, and after try various hotels in the past, we were looking for a centrally based hotel we could use on every visit ( the Santana fits this criteria, also being a 5 minutes walk to the bus station - with busses to all over Malta, and even the ferry to Gozo! All-in-all ( after a misunderstanding of their ' quiet rooms' ( which was professionally and promptly rectified after I had made the problem known to them) the Santana and it's staff are highly recommended, and we will indeed use it a again,- probably on every visit to Malta - once or twice a year, every other year - ( and hopefully it's outdoor pool later in the season, ( the indoor pool near the dining room was nice and warm in April ( and the food was excellent in every respect too! Well Done the Santana Staff 👍☀️☀️☀️☀️☀️
Whitegates have been so helpful and informative during the purchase of our new home. I wish we sold our house with them too!! 200% would recommend
Great experience, amazing staff and professional. Graham super friendly and always there when help needed. It's been a pleasure dealing with you.
From the beginning to completion will has kept us upto date on the progress of sale,he has been very professional and.friendly I would definitely recommend whitegates.
I have used Whitegates for many years to sell properties and to let properties. Graham & Rachel at Barnsley have always been very helpful and professional, giving me guidance whenever I needed it. We managed to work together to overcome any difficulties that arose and I only have praise for them. Thank you to the Barnsley Whitegates team for all your help and I wish you all well for the future.
Cannot thank Whitegates enough for the support and help you have provided both me and my partner in renting our first home. We was pretty stressed going into this process as it’s very new to us both but Rachel in particular has been an angel! she’s gone above and beyond to help us in anyway possible making sure we are stress free in the moving process and talking us through it every step of the way. Thankyou so much Rachel and the Whitegates Team your amazing!
We have very recently rented a property via Whitegates. Right from the off, they were happy to answer any questions that we had. They did an excellent job at keeping us in the loop at all times and made sure everything ran smoothly! Thanks guys!
Will at the Barnsley office was fantastic throughout the sale - he was knowledgeable, accessible, very friendly and helpful and chased the buyer for updates for us- he was great and we would highly recommend using him and his team- thank you Will you made a very stressful process so much easier.
The team at Whitegates were brilliant throughout my entire experience purchasing my first home. Will in particular was great. Responsive and helpful, he helped ease some pressure and guided me throughout the process. Thank you!
17/19 Church Street , Barnsley, South Yorkshire, S70 2AB, UK
We've been selling and letting property in Barnsley and its surrounding villages since 1978. What gives us our longevity? We're approachable, experienced, professional and friendly, and we're always on the lookout for customers like you. Our team of seven property experts will see that all your property needs are met. Contact Whitegates Barnsley today and we'll get you moving!
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