We recently purchased a property through Blue Bell Estates. Overall, the process was fairly smooth, but unfortunately, we experienced some issues with two of the agents. They made certain promises during the transaction which were later denied or forgotten when we sought clarification. Admittedly, we did not have these assurances in writing, which in hindsight was a mistake on our part, but such behaviour is disappointing and unprofessional. In summary, Blue Bell Estates are generally decent agents to work with, but I would strongly advise future clients to ensure that all commitments and agreements are confirmed in writing.

Avoid at all costs!!! Absolutely clueless. They are ripping off both landlords and tenants. Basic remedial issues within the property have taken over two years and at the time of writing this are still unresolved. The contractors they use are cheap and unprofessional. The quality of the work is so bad that they have to come out with over and over again collecting money each time. Carpet in living room needed replacing and they fobbed us off for 2 years. In the end the actually landlord felt so bad for us he came and fitted the flooring himself as the prices he was being quoted by Bluebell were 3x more. Faulty integrated microwave, no attempted whatsoever to resolve. Ultimately again the landlord brought us a new microwave as an interim resolution. The integrated microwave is still not functional. Horrific pipe knocking sound that vibrates the house all day and night. The only thing I can liken it to is a train passing through the house. I have a 4,5 and 10 year old who have been kept up through the night with the noise. The issue is within the wall and they won’t pay the cost to have a professional investigate. They keep sending cowboy handy men don’t have a clue what they are doing or rightly quote the cost of knocking in the wall and painting it back afterwards. Leak under the kitchen sink that produces 9-12 mop buckets of water a day. The contractor cancelled the day he was due to attend as he had to do his MOT. He then cancelled again on the day he was ment to attend as he had to pick up his son. The truth is the contractor can’t do the work himself because he get more capable individuals to do it on his behalf. When you call them they don’t answer if they know it’s you and pass the phone to their colleagues so they don’t have answers to simple questions you ask. Sink and bathroom sealed with incorrect building material. No fix. Empty apology after empty apology with no resolution.I honestly don’t know how they are still in business. Avoid at all costs.

Unprofessional and rude.

Michael Chapman during our tenancy lied, changed details and made the whole experience terrible. After moving out he swindled out of the deposit as much as he could, claiming maintenance is my responsibility to pay for. To be rid of him accepted the charges as I could no longer deal with the lies and strongarm tactics he used

Being truthful. Not a nice expereience