Friendly and helpful staff. It took a while to find our buyers but we got there eventually.

We rented our first property with Bluebell Estates for two and a half years before buying our first home. Our rental was a lovely property. …

Bluebell Estates’s, I found them to be a great service provider and very efficient!

We rented our first property with Bluebell Estates for two and a half years before buying our first home. Our rental was a lovely property. In working hours both Karina and Molly were always either an email or phone call away. They were always flexible with any services being booked in and repairs were always completed within a few days of reporting. The new(ish!) weekend system is definitely a vast improvement for any out of hour issues also. At the end of our tenancy Karina and Debbie gave us a check/contact list to bear in mind (which was very helpful) for the inventory review and were fair with our feedback. The deposit was partially returned by the holding company within a matter of days following this. I’d like to add that the whole team remained professional but personable and that’s a rare find with estate management! I’d definitely look to sell with them in the future when/if we upsize.

Really lovely staff who do their best to help you

Unfortunately, I can’t give this agency 5 stars. At first, everything went smoothly, but later we felt there was a bit too much pressure on us as buyers — and even on our solicitors — which I found unnecessary. Some parts of the process simply take time, and estate agents should understand that. Because of this, the experience became more stressful than we had hoped, whereas buying a home should be an enjoyable experience for the buyer. That said, I do appreciate their quick responses to emails and the pleasant viewing experience, which is why I’m still giving a stars for their effort in those areas.