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Horizon

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

Very poor service complained 5 times via telephone about a property and shown pictures , never received a phone call back !!!!!

Reply from agent

Unfortunately, we have no record whatsoever of you or your calls, this is clearly not a genuine review. If you believe this is incorrect, please email us so we can investigate your query. 25th June 2026, we have not received an email from you and still cannot find any record of contact with with, we therefore deem this a fake review.

1.00 /5

Everything is going well right until….you leave! Trying to make profit with the most unreasonable excuses. Even lying… so sorry to end this way.

1.00 /5

AVOID! We were selling out house due to a separation and they have completely ignored one party. When I complained about this they discussed the complaint with my ex before even acknowledging it to me. Awful and unprofessional. AVOID

1.00 /5

They are completely irresponsible and ridiculous. I booked and confirmed a viewing, they changed the time twice. Finally, I received a confirmation by email and time is confirmed. I drove a hour with my family and attended the viewing on time at 10am, Unfortunately, nobody is opening the door, we tried to email or call office won’t be able to reach anyone. After 2 hours, an agency called Norman called me said my time is 11:45am, I said it’s ridiculous & impossible, the confirmation shows it’s 10am how could he lie to us this way? I have the proof and confirmation it’s 10am. This is the worst property agency ever, stay away or you are going to waste your time

Reply from agent

We are sorry that this viewing time had to be rearranged however we did send an e-mail confirmation for the viewing time of 11.45 and a text reminder was also sent. Thanks, Gareth

1.00 /5
Reply from agent

We believe this review to be false as we have no Jamie’s in our software, emails or call library 🥰 …

1.00 /5

Absolutely dreadful experience. Staff lied to both us (buyer) and the sellers after they were late informing us the offer had been accepted, and doubled down rather than apologise after being caught out. They charged the sellers close to …

1.00 /5

Very poor experience. Tried putting us off every property we viewed with them and failed to disclose that he was related to our current landlord at the time! Would never use this company

Reply from agent

Afternoon Charlie, I cant see your details registered with us so confused on your review. Do feel free to email me steve@stevegranthambespoke.co.uk so I can look into this personally.

1.00 /5

Not very helpful if neighbours with a problem to the house for letting

1.00 /5

An incredibly frustrating experience all round. We rented a retirement apartment for my father through Barton Ewemove. The processes Ewemove use are all digitally based which does not suit the …

Reply from agent

Dear Paul, I am so sorry that you have found the rental process frustrating. It is a legal requirement for tenancy agreements to be signed digitally and is therefore unavoidable. Your father was offered to purchase the apartment that he was … More

Contact details
Sales Phone:

01702 411000

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Unknown

Address

Ashingdon, Essex, SS4 1UP, South East, UK, SS4

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