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The Frost Partnership - Ashford

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Very helpful staff. Quick at responding to phone calls and emails.

5.00 /5

Excellent Service from Alex white and team in Ashford. Made my purchase very easy. I recommend Frost Partnership to anyone buying a property.

Reply from agent

Thank you for your 5* review John, we're delighted to hear that you received excellent customer service from Alex and the Ashford team. We'll pass your comments on to both Alex and our senior management team. Kind regards

5.00 /5

Frosts have recently sold my flat in Ashford London, following 3 years of leasing it out through their lettings agency. In both the letting and sales departments I have found their service to be first class, with great communications and no fuss at any stage of the process. Easy to deal with and a great service throughout.

Reply from agent

Hi Marc, Many thanks for your glowing 5* review, we really appreciate you taking the time to write this. We're delighted to hear that you have been impressed with the customer service you have received. Best wishes The Frost Partnership

5.00 /5

It was my first time buying a house and the Frost team were super smooth and helpful. I will most likely use them again when it comes to selling it as I've had it a while now and im looking for the next step up the ladder.

5.00 /5

Frosts actively supported me in the protracted and sometimes frustrating sale of my father’s house (after probate and in an area a long way from where I now live). They were unfailingly responsive, cheerful and polite throughout the process, including my occasional irritation when things seemed stuck. Alex, in particular, was very obviously experienced and knowledgeable, so he inspired my confidence and trust. He never ducked my awkward questions and he always reacted quickly to any query. When we finally achieved Exchange, his delight was genuine. Jamie (now at Feltham), Amy and later Andy all kept me regularly updated without the need for any nagging on my part, even when the news was gloomy. I can thoroughly recommend them.

Reply from agent

Hi Jane Thank you so much for taking the time to write this glowing review for the Ashford team. We're delighted to hear that the Ashford team were cheerful, polite, proactive and supportive throughout a frustrating sale. We will pass your positive comments on to all concerned and to our senior management team. With best wishes from all at The Frost Partnership

5.00 /5

Thankyou very much to Alex and Amy in the Ashford office. We had a very difficult chain which took nearly 10 months to get to completion. Alex provided a very professional and friendly service where nothing was too much trouble. He managed to keep the chain intact despite several difficult situations. I wouldn't hesitate to recommend him and Amy to any future sellers.

Reply from agent

Hi Mike Thank you so much for taking the time to write this glowing review for Alex and Amy. We're delighted to hear their professionalism managed to keep your chain intact and get you to completion. We will pass your comments on to Alex, Amy and our senior management team. Best wishes from all at the Frost Partnership

5.00 /5

Frost was amazing! We had a nightmare estate agent before them and when we decided to go ahead with them they was 100% dedicated to selling our property. “ Amy Guyett “ is the best estate agent I have ever come across and without her we would of never completed with the sale in the time scale we wanted to achieve! She is attentive and cares which is rare to find in this line of work as they have so many customers to keep happy. I would definitely sell a property with Frost again and Amy deserves a medal for all her hard work and dedication!

Reply from agent

Hi Sonya, Thank you so much for taking the time to write this glowing 5* review for Amy and The Frost Partnership. It is always so good to hear when one of the team exceeds a customer's expectations with their dedication and professionalism. We will pass your comments on to both Amy and our senior management team. Best wishes from all at The Frost Partnership

5.00 /5

After no success with another agent, we swapped to Frost in Ashford. From the very beginning Alex and his team gave us confidence that we were in good hands. They were friendly, kept us informed following viewings and when we accepted an offer, guided us through the whole process. Thanks to the whole team, especially Alex, Amy and Andy. Will certainly recommend your services to anyone looking to sell their home.

Reply from agent

Hi Linda, Many thanks for your 5* review for the Ashford team. We're delighted to read that Alex and his team filled you with confidence, and provided a helpful, professional house sale experience. We appreciate you taking the time to share your experience and will pass your comments on to everyone involved. With best wishes from all at The Frost Partnership

5.00 /5

I would definitely recommend Frost to anyone. Leah was really helpful. If we had any issue or question she was always there to help us. Thank you! :)

Reply from agent

Hi Adrian Many thanks for taking the time to post this 5 star review for Leah and the Ashford team. We're delighted Leah provided a professional and helpful service for you. Best wishes from all The Frost Partnership team

5.00 /5

Highly recommend Josh from Frost who rented out a flat for me. Josh was very helpful and efficient with great communication all along.

Reply from agent

Hi Sohail, Many thanks for your 5* review for Josh from our Ashford team. We're delighted to read that he provided you with a helpful, efficient and professional property service. We will pass your comments on to Josh and our senior management team. Best wishes from all at The Frost Partnership

Contact details
Sales Phone:

01784 244272

Sales Email:

ashford@frostweb.co.uk

Lettings Phone:

01784 244272

Lettings Email:

ashford@frostlettings.co.uk

Opening hours
Monday-Friday: 09:00 - 18:00 Saturday: 09:00 - 16:00
Address

4 New Parade, Church Road, Ashford, Middlesex, TW15 2UF, South East, UK, TW15

Our Ashford office covers: Ashford, Stanwell, Stanwell Village, Sunbury, Lower Sunbury, Shepperton.

Our team

No team information available

Association of Residential Letting Agents
National Association of Estate Agents
Relocation Agent Network
Royal Institution of Chartered Surveyors
Tenancy Deposit Scheme
OFT Approved Estate Agent Redress Scheme
onthemarket
rightmove
Zoopla
Primelocation
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure