The best decision we made was to choose Northwood to sell our property. Gavin has been a pleasure to work with. He went above and beyond to make sure the process was as easy and as stress free as possible. Mark (who valued and done the photography for us) was also always on hand to help out where he could. Nothing was too much trouble for these guys and I would definitely recommend them without a doubt. Fantastic customer service and they make such a great team. Thanks again guys.PositiveResponsiveness, Quality, Professionalism, Value

I used Northwood Ashford to sell my property in Knights Park, marketing from early December and completing in mid April. The valuation and marketing strategy were handled by Mark, who demonstrated an excellent knowledge of the local market and provided me with an honest and achievable asking price for the house. (Higher than my initial expectations and valuations from other local agents!) Viewings, offer negotiation and sales progression were expertly handled by Gavin. Throughout the process I was completely informed of prospective buyer's feedback and once an offer had been accepted he enabled a smooth transaction by regular updates to all parties. I believe that you get what you pay for when it comes to estate agents and am glad that I went with a local agency who understood the Ashford market rather than cheaper online alternatives. I was impressed with the courtesy and responsiveness of the whole team at Northwood. I would wholeheartedly recommend their services to anyone looking to market a property in the Ashford area.PositiveResponsiveness, Quality, Professionalism, Value

We bought our house from Mark at Northwood and found him excellent to deal with in all aspects of the purchase. He was knowledgable about the house and the area, always quick to respond to queries and seemed to be genuinely happy for us when we finally had our offer accepted after quite a difficult sales process on our own house. Unlike estate agents we'd dealt with in the past there was no dramatic change in behaviour once the offer was accepted - he was kind and courteous throughout the process and a great mediator between us and the vendors during the inevitable hiccups of conveyancing. When he wasn't available, his colleague Gavin was always on hand to help as well. I wouldn't hesitate to recommend Northwood to anyone looking to sell their home.PositiveResponsiveness, Professionalism

Friendly and helpful staff

I am a landlord. I am very pleased that Northwood is managing my property very well. Very friendly, impartial advice and taking care. I look forward to continue business with them.

Excellent service.

Four Stars - As a landlord you put our requirements at the forefront in providing your services. We only want to engage with service providers who meet our needs and expectations. You have delivered on your promise, on time and at a reasonable cost. Thank you for service!

Northwood have been nothing but polite and efficient in every instance, would recommend them every time!

The service provided by Northwood Ashford and Patience is exceptional. The attention to detail and prompt responses received them are beyond exception and nothing seems too much trouble when problems occasionally arise. They just get things done. Highly recommended would be an understatement.

Very efficient - great Agent, highly recommend!