We bought our house from Mark at Northwood and found him excellent to deal with in all aspects of the purchase. He was knowledgable about the house and the area, always quick to respond to queries and seemed to be genuinely happy for us when we finally had our offer accepted after quite a difficult sales process on our own house. Unlike estate agents we'd dealt with in the past there was no dramatic change in behaviour once the offer was accepted - he was kind and courteous throughout the process and a great mediator between us and the vendors during the inevitable hiccups of conveyancing. When he wasn't available, his colleague Gavin was always on hand to help as well. I wouldn't hesitate to recommend Northwood to anyone looking to sell their home.PositiveResponsiveness, Professionalism