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Mockford & Hunt

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

I would highly recommend Mockford & Hunt. No hesitation. They were recommended to us by our mortgage advisor. From the initial valuation, Tim was very honest, friendly and down to earth - all the sort of things people don’t think estate agents can do but want to see in an estate agent. We had viewings booked in virtually straight away and they kept coming which generated 3 offers in total over the course of marketing our house. This allowed us to put an offer on a house which was accepted. Tim and Charlotte kept us informed of progress throughout the sales process and we loved the modern day approach to keeping us updated or reporting anything (I won’t reveal their trade secrets) but I can’t believe other agencies haven’t jumped on this approach yet. Charlotte pushed our sale through with great perseverance and dedication and we moved in June 2024. Had it not been for the hard work of Tim and Charlotte we would not have been able to upsize and purchase our family home. Why use a large corporate agency to sell your property when you get a much better personable service for the same price using an independent? Agents all use the same techniques to sell houses anyway but you get more for your money this way. The staff are genuine and they actually care about their customers and their needs. It’s a no brainer for me! Keep up the good work Tim, Charlotte and Francis.

Reply from agent

Hi Calum and Ella. Thank you so much for your heart felt review. It really means a lot to hear how much you value our service. For us, this is a people business and you, our customers come first before anything else. Having worked for large estate agencies previously, we came to learn what was lacking in some of the larger agencies and we set out to be different. For us, providing a personal approach, honesty and great communication is imperative to know that we have done the best by our clients. We are delighted that you are now in your new home and can start the next chapter in your lives. Thank you also for the card and boxes of chocolates. Needless to say, they have gone down very well already.

5.00 /5

Very long house buying experience (9 months+) but Tim and the team were very helpful, despite being the EA for our sellers. They intervened when we reached out for help and kept checking in throughout the process. They seem open and honest and I'd use them if we ever come to sell (hopefully not for a while yet!!)

Reply from agent

Hi there. Thank you so much for your positive review. We know the process was frustratingly long due to boundary/ access issues etc but we are so pleased that you are now both in your new home. We wish you all the best for you both in your new family home and when the time has come and you've got lots of children and you need a bigger place, we look forward to working with you again!

5.00 /5

We can honestly say that Mockford and Hunt are the best estate agency we’ve ever come across. We are repeat customers and we knew that they would be our first choice when choosing to sell our home. Tim, Charlotte and Frances have worked so hard on our sale and onward purchase with a different agency and we couldn’t have come this far without their help! Contracts are now exchanged and we’re looking forward to our moving day. We 100% recommend using Mockford and Hunt to sell your home! Thank you all!

Reply from agent

review. You have been a pleasure to work with once again and we are delighted that we have now got you to the point of exchange. It's not been an easy chain to progress as you well know but we are so glad that we found a resolution to get it over the line. Good luck with the packing and we look forward to seeing you on moving day!

5.00 /5

Tim showed us a couple of houses locally, & he offered us some good suggestions on areas to look at as we don't know the town very well. He also took the time to find out what was important to us in our proposed house search, and made some good suggestions on the viewings. After offering on a house with another agent, I contacted Tim for his thoughts on whether I needed a survey as I haven't moved for 30+ yrs, & he has gone the extra mile to assist us. He took the time to go check out the house online & gave his opinion about the condition, but didn't try to influence us. He has also given us good info about using a local surveyor for a homebuyers report if we do decide to have one, and all this despite us not buying a house through him. He is genuinely interested in helping buyers find the right house, and makes the experience more personal than other agencies. I would definitely recommend his agency to anyone thinking of buying or selling their home.

Reply from agent

Hi Marie. Thank you so much for your heartfelt review. Helping our customers is not just a job for us, we love what we do and we don't think it takes much to give people like yourself some good guidance so that you can be sure to find the right property to suit your very own requirements. After being in the industry for a number of years, it's a pleasure to be able to share our expertise and knowledge and know that you will remember us for all the right reasons. We hope everything goes well with your purchase and if you need any further advice, please don't hesitate to get back in touch.

5.00 /5

What an incredible experience! Tim, Frances and Charlotte made the whole experience far less stressful for us. Not only were all of our questions asked quickly, they kept us informed throughout the whole process. I really can’t recommend Mockford and Hunt highly enough. Thank you for all your hard work.

Reply from agent

Hi there. Thank you so much for your great review. You have been a pleasure to work with and we are so pleased for you and your family that everything has gone through. We wish you all the best for the new chapter in your lives!

5.00 /5

Tim and the team were excellent, kept us fully up to date on everything, answered our inquiries and was straight down the line with us, Very happy with the service from Tim, Charlotte and Frances and the whole team at M&H.

Reply from agent

Hi Jack. Thank you so much for your great review. We're so glad that you were happy with the service and valued our transparency throughout out the process. We are delighted that you are now in your new home and we'd love to see how you get on with the renovations. All the best with making the house your home!

5.00 /5

Thank you to Tim, Frances and Charlotte for all their help in selling my house. Communication was great and Tim was honest with me at every step of the way. Unlike some previous selling experiences I’ve had, I always felt like he was working for my best interests, not his or the buyers. I’d definitely recommend Mockford and Hunt to anyone. Pro-tip - always pick the independent agent over the chain.

Reply from agent

Hi Lindsay. Thank you very much for your great review. We appreciate that whilst selling a home can have elements of stress involved, what sellers really want to know is the absolute truth about what is going on and that way, even delivering news that isn’t always what you want to hear, it helps to give you the confidence that you can entrust us to do the right thing by you. By keeping you fully in the picture, you’re not left wondering and worrying about what may or may not happen. Whatever the news, we believe that honesty and great communication is key every time! We are so pleased that we’ve now got you through to completion and we hope this allows you the freedom to start the next chapter in your life.

5.00 /5

Tim and Charlotte were exceptional. We switched from our first estate agent as we felt they were not supporting us in selling our home in the way we wanted. Tim was a breath of fresh air in comparison. He was incredibly friendly and knowledgable from the get go, addressed all our concerns and spoke to us on a real level. He doesn’t do try to do the sales talk to you like others do, instead he’s honest and trustworthy and you sense he won’t steer you wrong. He got the job done and sold our house in a matter of a couple of weeks. We couldn’t be happier with his support and we wouldn’t be in our new home today without him. Mockford and Hunt were superb. Thank you for everything.

Reply from agent

Hi Shannon. Thank you so much for your positive review. We are so glad you you were happy with our service and that you felt like you were in good hands throughout the process. We hope you are settling in well to your new home and we wish you all the best for the future.

5.00 /5

Easy and quick communication. Help us along the way step by step with purchasing our first home.

Reply from agent

Thank you very much for your positive review. We know that buying a home for the first time can be a daunting prospect. This is why we try to give our buyers as much information as possible so that you know what to expect along the way, helping to take any likely stress out of the situation. We hope by now you have settled into your new home and we hope you have any years of happiness there.

5.00 /5

Tim and the team have been brilliant in assisting with my house sale. The process was easy from settling up the first meeting to exchanging. The what's app group is definitely the winner over all the other agents as you don't feel like a number! Highly recommended. First viewing and I had buyers. Amazing.

Reply from agent

Hi there. Thank you so much for your glowing review. The WhatsApp group certainly does make life easier and it's just so handy for updates to keep everyone in the picture. We're glad that you found this helpful. We hope by now you are settled into your new home and if you ever need our help again in the future, you know where we are!

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Unit 1, Goat Leas Trinity Road, Ashford, Kent, TN25 4AB, UK, TN25

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