Tim showed us a couple of houses locally, & he offered us some good suggestions on areas to look at as we don't know the town very well. He also took the time to find out what was important to us in our proposed house search, and made some good suggestions on the viewings. After offering on a house with another agent, I contacted Tim for his thoughts on whether I needed a survey as I haven't moved for 30+ yrs, & he has gone the extra mile to assist us. He took the time to go check out the house online & gave his opinion about the condition, but didn't try to influence us. He has also given us good info about using a local surveyor for a homebuyers report if we do decide to have one, and all this despite us not buying a house through him. He is genuinely interested in helping buyers find the right house, and makes the experience more personal than other agencies. I would definitely recommend his agency to anyone thinking of buying or selling their home.