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Mockford & Hunt

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Had a great experience. Amazing to always have someone on the other end of the phone to assist with any queries I had throughout the property buying process. Would recommend to anyone buying/selling in Ashford or the wider area. No doubt I will be using them in the future when I choose to sell my property. Big thanks to Tim and the team for making the whole buying process that little bit easier.

Reply from agent

Hi Ashley. Thank you so much for your great review. There were challenges along the way but between us, you and your mum, we got there eventually. We hope you will be very happy in your new home and we look forward to working with you again in the future!

5.00 /5

We are so glad to have trusted Mockford and Hunt with our house sale. Tim and Frances understood what we needed right from the get go and were there every step of the way. Their honesty, transparency, understanding and support were exceptional. The WhatsApp group kept everyone up to date and avoided protracted email exchanges/phone calls. As we’re quite timid, we were also really grateful to have had Tim and Frances in our corner throughout the process, chasing up with other agents/solicitors in the chain and pushing things ahead much more effectively that we could have done! Thank you!

Reply from agent

Hi Verity and Dan. We are really grateful for your kind words, thank you. We are so pleased that we were able to secure you the right buyer quickly putting you in a great position to find your forever home and that we have managed to progress the chain in a timely manner. Not long to go now until completion day. Exciting times ahead!

5.00 /5

Amazing, professional, caring We recently sold and purchased a property with Mockford and Hunt and the service was amazing! Unlike other estate agents where once they have you they don’t really care, M&H treat you like you are their only customer, Tim Frances and Charlotte are great, The WhatsApp group was amazing and meant everything was in the same place and we were kept updated along the way without needing to make phone calls to chase. They even supported with the solicitors and helped get in contact with the chain to get a move date in place. Thank you all so much, we have and will continue recommending you!

Reply from agent

Hi Chanelle. Thank you so much for your fantastic review! We are so glad that you were happy with the service we provided and as you say, the WhatsApp group certainly makes things easier as it's just so good at keeping you both in the loop in an instant. We know you'll be very happy in your new family home, ready for your new addition to arrive any day now! Good luck with it all and please let us know when the baby arrives.

5.00 /5

We have recently completed a quick sale, at asking price, and purchased a new property both through Mockford and Hunt. Really excellent service, great communication, always followed through with phone calls. Tim explained everything very clearly and kept everyone in the chain up to date with developments with the WhatsApp group. Tim's passion for his job and his clients showed through from our first meeting. Knowledgeable, caring and easy to talk to. Definitely would recommend.

Reply from agent

Hi Heather and Vicente. We really appreciate your great review. It was great to work with you both and we are so pleased that we have successfully got you into your new home. We are sure you will both be very happy there!

5.00 /5

I have just sold a property with Mockford and Hunt in record time! The whole team are fabulous and super helpful, they made the whole process completely seamless and we’re always available if we had any questions. From the moment we met Tim to initially register we knew that Mockford and Hunt were for us. Frances is extremely reliable and efficient and has been brilliant throughout the whole process! I would absolutely recommend them to anyone buying or selling a property and cannot thank them enough for all of their efforts!

Reply from agent

Hi Louisa, Thank you so much for your glowing review. When there's a deadline in place, we will always strive to meet it as best we can and we're so pleased you were able to secure your new home in the process. Good luck with moving day tomorrow and Tom's new job. We know you all have an exciting new future to look forward to!

5.00 /5

I honestly cannot recommend Mockford and hunt enough!! They managed too sell our flat within a few days of it going on the market! It was our first time selling and Tim was very helpful and knowledgeable with helping us. They opened a whats app group with all of us which was so helpful! We could ask questions and send info! Then we found a house and picked the worlds worse solicitors! Tim, Francis and Charlotte went above and beyond too push and get were we needed too be after so many screw ups on our solicitors side! At one point I actually thought we would loose our dream house. But all 3 of these amazing people reassured us and we managed too complete on Friday! Thank you soo much for everything you have done for us!

Reply from agent

Hi Sam. It was a bit of a long haul but we got there eventually. Having a solicitor in the chain that doesn't communicate is always frustrating but with persistent chasing, we finally got there. Thank you for giving us the opportunity to help you move. Now you can relax and enjoy your new home!

5.00 /5

I recently bought a house from Mockford & Hunt and was very pleased with the service and communication from all of their staff (Tim, Charlotte & Frances) from the time our offer has been accepted up to completion. They were very professional, approachable and were always happy to help. I would highly recommend them to anyone looking to sell or buy property. They are the best !

Reply from agent

Hi Kilyn. Thank you so much for your kind review. We hope this will be a great investment for your future and if ever you need our help again, you know where we are!

5.00 /5

Simply the best! Without the help of Tim and Frances our chain would have fallen trough for sure. They went above and beyond to keep our chain together including alerting us about a huge issue at the time with our solicitors what led to a change. They kept contact with our buyers as well even tho we did not sell with them to make sure all goes smoothly. I had times where I just wanted to give up but Tim and Frances always had an encouraging word, a confident calming vibe, a friendly positive attitude to make me feel I am in good hands. If we sell and buy again, there is no question: only Mockford and Hunt! Thank you.

Reply from agent

Thanks for the great review as well as the donuts and champagne! We enjoyed polishing those off. We hope that you and Viktor will love your new home as much as we think you will and that you’ll have many happy years there!

5.00 /5

Estate agents have such a bad reputation ...... well Tim and his team will soon change your mind about them and prove that there are some amazing ones out there. Tim has been so helpful throughout the buying process and kept me updated along the way. He was able to sort out any issues and I'm now in my home and very happy. I would definitely recommend Mockford and Hunt for the buying or selling of your property. Thank you Tim and team!

Reply from agent

Thank you so much for your great review. After working in the business for so long, we understand the frustrations that people have with some agents not keeping their customers in the loop and this is why when we set up, it was absolutely paramount to us that we provided a service that would make us easy to reach and resolve issues as and when they happen. We're so glad this worked well for you and that we were able to keep you updated along the way to getting you into your new home.

5.00 /5

Mockford and Hunt really went out of their way to make sure that our sale went through smoothly. They understood that we didn't want to move until we found the perfect property and made sure that our buyers knew that so that everyone knew what was going on. The whole team were friendly and approachable and really went above and beyond to not only sell our home but ensure that we found a great property too. We would definitely use Mockford and Hunt again and highly recommend them to anyone looking for a friendly and efficient estate agency.

Reply from agent

Hi Emma. Thank you so much for your great review. We appreciated that finding the right property was always the fundamental part of you moving up the ladder and we are so glad that we managed to find you a flexible buyer that would happily wait until you found the perfect home. Now you are in, we hope you and your family have many happy years there together building lots of new memories to cherish!

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Unit 1, Goat Leas Trinity Road, Ashford, Kent, TN25 4AB, UK, TN25

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