While looking for a flat in Andover, I recently spoke to Adam at Brockenhurst. He asked me what sort of place I was looking for and immediately had a property in mind, he asked my availability and within a few hours had arranged a viewing for the next day. I was really impressed with Adam's organisation and enthusiasm. Adam's knowledge of the property was great too, even down to remembering the seller's request that we removed our shoes before entering. He had clearly done his homework! Following the viewing, I was given time to think about the place. I appreciated not being rushed into making a decision. I would highly recommend Brockenhurst based on my experience.PositiveProfessionalism

I cannot praise Brockenhurst enough for their support during a particularly challenging sale/purchase. Andy, in particular, communicated with us day and night and was meticulous in ensuring we were kept in the loop at all times. Arranging viewings was really easy and feedback from Brockenhurst was always constructive. We sold very quickly thanks to the team at Brockenhurst who were knowledgeable about our property and took the time to get to know us as a family. Our onward purchase was made much easier thanks to Andy constantly communicating between all parties, facilitating conversations and always forwarding on enquiries quickly - even on his days off! We are so thankful to Brockenhurst for everything they have done and can't recommend them highly enough. We wouldn't hesitate to use them in future.PositiveResponsiveness, Quality, Professionalism, Value

A truly outstanding service from every member of staff I spoke to at Brockenhurst. However, as our move manager, Jo Leigh was particularly outstanding and for me, the star of the show. She displayed care and support for what turned out to be quite a difficult process for me. Jo provided a constant line of communication, displayed an impressive level of professionalism and went above and beyond to make sure everything was done to make the sale as smooth as possible. I cannot recommend Brockenhurst enough to anyone looking to put their house on the market. Look no further. Paul CullisPositiveResponsiveness, Quality, Professionalism, Value

My comment is about the professionalism of the firm and in particular one agent. Adam at Brockenhurst showed us round a property that Brockenhurst were selling on the same afternoon as a competitor did the same at a different property. He hasn't been doing this very long but is a natural in his post. Asking the important questions, guiding the conversation without being pushy in any way. The difference between the way the two appointments were facilitated by the agents was astounding, and we were in no doubt what so ever by the end of the afternoon that we had chosen the right firm to sell our properties. Adam led us around the property and highlighted particular features, we talked about building and development opportunities and we talked about potential drawbacks of the location. He managed the visit, picking up on what we were saying and asking us about how we felt about certain things. We felt it was a professionally but friendly run visit and that he was also very respectful of the property. By comparison their competitor was unable to even confirm the asking price of the other property, we offered to take our shoes off on entering but the agent said not to bother and she was unable to answer questions we asked saying it was a different agent who was managing that property who would contact us to discuss, guess what that call never came. As I said this experience confirmed for us that we had chosen the right agent to sell our home, and happily we bought via them too. Our engagement with Brockenhurst throughout this process has been professional, reassuring, reactive and honest. I would not hesitate in recommending them as the best agent locally to sell or buy through.PositiveProfessionalism

What a team can't recommend them highly enough, we were kept up to date with everything. Adam, Andy and Matt were very respectful of our home and gave us feedback after each viewing. Claire in the office was very efficient and when the house sold we were handed over to Jo the move manager. Jo kept us all updated with the solicitors and buyers. All in all a brilliant experience with the team at Brockenhurst..PositiveResponsiveness, Quality, Professionalism, Value

Recommended by a friend, Brockenhurst came to provide a valuation on my house. I was impressed by Clare's (the agent ) professional but friendly approach. The knowledge of the current local market influenced my decision to sign up without seeking a second valuation. From the  team coming to familiarise themselves with our home, the rapid process of going live,  the constant updates and attention to detail, made  for a positive experience. After securing a buyer, they were able to find a new property that ticked all our boxes. The Brockenhurst team provided a prompt, friendly service, offering advice and guidance where needed. I felt valued as a customer with every contact, from the whole team.  I would highly recommend Brockenhurst Andover.PositiveResponsiveness, Professionalism

I would highly recommend Brockenhurst Estate Agents. The communication has been outstanding always professional and timely, no matter who we spoke to they had an excellent understanding of our sale/purchase. We sold and purchased a house with Brockenhurst Estate Agents within 3 months, from day one the professionalism and support has been exceptional. Although all the team were amazing I would like to single out Andy who was with us on every step of our journey, his knowledge, enthusiasm and dedication to helping us achieve all timelines was tremendous. Nothing was ever too much trouble. Thank you also to Matt who spent a number of hours with us before we decided to sell our property guiding us on the markets and opportunities. His openness and friendly approach was really appreciated. I really felt that Brockenhurst went above and beyond my expectations. Today we sit in our new dream home and that’s all thanks to them. Highly recommend anyone looking to buy and sell contacts Brockenhurst.PositiveProfessionalism, Value

Beautiful meal , and really friendly staff