I first bought a house via Frost in 2000 in Amersham. Things went very smoothly and I got a discount from 1.5% to 1%. Jackie handled the deal in a very efficient manner. In 2013 Sold the house in Amersham and bought in Chesham - and again Jackie of Amersham branch handled my sale with no issues. Now in Oct 2016 I'm leaving for Spain and selling my Chesham house before property plummets as a result of Brexit. Again Jackie is handling it - the only time any issues arose was when a junior staff member filled in during Jackie's absence - things went slower and communication more irregular - but then a merely good performance pales when compared to what I got used to because Jackie delivered excellent performance while her junior colleagues only delivered "good" performance. Overall nothing but positive feedback relating to house sale & purchase. Can't comment about renting as I've never rented through them - but I understand that renting is a small sideline with sales being principal business. Nick & Vera Cherbanick

I would like to take those opportunity to thank the staff at Frosts on Chesham for helping me with my purchase in Chesham. Any concerns I had were dealt with in a most professional manner, with regular, sometimes daily contact, if called for, to keep me in the loop. Special thanks to Gemma who handled the whole sale for me. Well done, a great job Frosts! I'd have no problem recommending the agency whatsoever. Marcus Hooper

I first bought a house via Frost in 2000 in Amersham. Things went very smoothly and I got a discount from 1.5% to 1%. Jackie handled the deal in a very efficient manner. In 2013 Sold the house in Amersham and bought in Chesham - and again Jackie of Amersham branch handled my sale with no issues. Now in Oct 2016 I'm leaving for Spain and selling my Chesham house before property plummets as a result of Brexit. Again Jackie is handling it - the only time any issues arose was when a junior staff member filled in during Jackie's absence - things went slower and communication more irregular - but then a merely good performance pales when compared to what I got used to because Jackie delivered excellent performance while her junior colleagues only delivered "good" performance. Overall nothing but positive feedback relating to house sale & purchase. Can't comment about renting as I've never rented through them - but I understand that renting is a small sideline with sales being principal business. Nick & Vera Cherbanick

5 stars

We found the team at Bournville to be thoroughly professional, with an excellent knowledge of the local housing market. We have absolutely no hesitation in recommending them.

Rachel and the team were great, they kept us informed throughout the process and Karen kept on top of all of the solicitors. Oulsnams definitely have the leading market share in bournville. Highly recommend.

My wife and I were so pleased we chose the Bournville Office to look after the sale of our house.Rachel and her team were very helpful from the outset, acting as an intermediary in resolving the sale price and keeping us in touch with developments.On those occasions we had to phone the office to resolve a query it was dealt with very speedily. Thank you

Excellent service from all at Bournville office throughout sale and purchase. The predicted sale value for our property was spot on. We were kept informed of all movement on sale and purchase throughout the process and we couldn't be more pleased with the end result. Thanks to all at Bournville office we will certainly recommend you to others. 10 out of 10.