I couldn’t recommended Hydegate Estates enough, they were tremendously helpful finding my friends and I a flat together. I found Micheal Barret there to be incredibly reliable and professional throughout tenancy whenever we had any problems arise.
JNP Estate Agents - Amersham
77 Sycamore Road, Amersham , HP6 5EJ, UK, HP6
Featured
4.2
148 reviews
Recent reviews
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Good prompt and thorough service from the whole team , especially Eddie and Michael who were totally on the ball, making sure everything was in place for my incoming tenants
Reply from JNP Estate Agents - Amersham : Thank you for your review Lisa. Eddie, Michael and the team will be delighted.
I made an enquiry about a rental property. Initially the staff were very friendly and helpful but that only lasted until I informed them that I wouldn't be able to take up the lease due to the timescale the landlady wanted. …
I made an enquiry about a rental property. Initially the staff were very friendly and helpful but that only lasted until I informed them that I wouldn't be able to take up the lease due to the timescale the landlady wanted. Since then their eagerness to help has completely vanished (despite being registered on their prospective tenancy list) which only leads to the perception that they aren’t really genuine when it comes to finding the right property for renters. Perhaps for them it is just about the money. Thankfully we aren’t short of letting agents in Amersham - though decent ones are hard to come by. Sadly, despite their claims to the contrary, Hydegate are not one of them.
Totally disappointed with this agency. They've tricked me into paying a holding deposit for a property and still left on the market as available. They are not serious or helpful at all. Contact them regarding the property and came up with excuses that they cannot refund me as I have been declined on my application
Reply from JNP Estate Agents - Amersham : Thank you for your review Pavel. I understand you have been in communication with the branch regarding your application. As per the Tenancy Guide, which you signed on 26th May, you agreed for us to retain your holding deposit whilst Right to Rent checks are being conducted. Should you wish to discuss this in further detail, please speak to Trefton Joyce, Senior Lettings Associate, on 01494 725656.
I’ve never been treated with such disrespect in 25 years renting across the world. 7 years in the same house. Paying each month. Maintaining the house. They wanted to increase 26% the rent. We said it was too much to have a conversation. They send us notice to leave while repairs were on hold for over a year… They came to talk to us to “mediate” between us and landlords but they did nothing to protect us and our little ones but only do what landlords requested even though it was unmoral (like delaying our deposit and refuse to pay the bill for a pest control issue due to the foundations of the house). Luckily the Deposit protection exists for a reason. And they had to return our deposit. Last… they claimed us stuff that they own builder did… Again… I’ve never felt as insulted in my life…
Reply from JNP Estate Agents - Amersham : Thank you for your review Marta. We’re sorry to hear that you have not been satisfied with the service you have received from us. We appreciate your feedback and have passed your comments on to the Lettings Director.
One of the worst agents to deal with as a tenant. My deposit and over paid rent is stuck with them for week now and they still not able to clear it. Have to chase them every time with False promises. Cheap agencies are not always the best , so do avoid if possible.
Reply from JNP Estate Agents - Amersham : Thank you for taking the time to provide some feedback Ravi. We are sorry that you have not been satisfied with the service you have received. We understand that you are speaking with a member of the Lettings team to try and move the position forward for you.
Dreadful and totally inept. Avoid!!!!!
Reply from JNP Estate Agents - Amersham : Dear Kevin, Thank you for taking the time to provide some feedback. We are very sorry that you have not been satisfied with the services provided by Hydegate Estates. We can see that our last transaction was some years ago and hope that during the 9 years that we worked together, not all the experiences were bad. We feel we had always found good tenants that looked after your home and paid their rent on time. We understand that with management of a property there are often circumstances that can create friction and we apologise if you felt that there were areas where we did not meet your expectations. We wish you the best of luck with all your future endeavours.
Dreadful and totally inept. Avoid!!!!!
Reply from JNP Estate Agents - Amersham : Dear Kevin, Thank you for taking the time to provide some feedback. We are very sorry that you have not been satisfied with the services provided by Hydegate Estates. We can see that our last transaction was some years ago and hope that during the 9 years that we worked together, not all the experiences were bad. We feel we had always found good tenants that looked after your home and paid their rent on time. We understand that with management of a property there are often circumstances that can create friction and we apologise if you felt that there were areas where we did not meet your expectations. We wish you the best of luck with all your future endeavours.
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