We had our first viewing with matt who was very professional and helpful, we then also viewed it later into the process with chris who again was professional and answered any new questions which we had. Leanne managed the team very well making our house buying journey a breeze 🙂PositiveProfessionalism

Excellent service from initial contact through to completion, the staff at Mortimers Accrington are extremely professional, always helpful and very polite, which is hard to find these days. What could have been a stressful sale, turned out to be almost stress free, thank you Leanne for your hard work. Will recommend to family and friends every time.PositiveResponsiveness, Professionalism

Purchasing my property through Mortimers has been a pleasure. Any questions that I had were answered promptly and nothing was an issue. Leanne liaised with both solicitors and myself to ensure that the sale kept moving and there were no delays. She made sure that I knew what was happening at each point of the purchase. I couldn’t be any happier. Quality customer service can be difficult to find.PositiveResponsiveness, Professionalism

This review is about Leanne Taylor , who dealt with myself in selling my home.Leanne was in touch on a daily basis and doing things that really was not even her resonsibility , this was so the house sale could run has smoothly has possible..Leanne showed a depth of empathy towards myself and the problems we were dealing with from the purchasers side,leanne kept me sane.iWOULD HIGHLY RECOMMEND Mortimers when selling a propertyPositiveResponsiveness, Professionalism

What a fantastic service from Leanne at Mortimers ! We have just sold our home of 20 plus years and it has been an emotional process for us. Leanne’s professional experience and expertise matched us with the right buyer as soon as the property was marketed and her personal support throughout was generous and readily available. Through Leanne we received a thoroughly professional service which lacked nothing in terms of the personal touch. Thank youPositiveResponsiveness, Quality, Professionalism, Value

Very honest agents.PositiveQuality, Professionalism, Value

Recently completed on a property bought through Mortimers Estate Agents. My main point of contact became Leanne Taylor, Leanne was brilliant with her mutli-agency working approach leasing with both parties solicitors, brokers and keeping me updated. Thank You.PositiveResponsiveness, Quality, Professionalism

Danny at the accrington branch was very helpful and professional in selling my house. The whole team worked well. I would definitely recommend them.PositiveQuality, Professionalism

I have just completed the sale of my mum's house and chose Mortimers to navigate me through. Having had pitches from various providers, both traditional and online but it was clear, after my initial meeting, Mortimers were head and shoulders above everyone else I had seen. They understood us, the area, the house. Mortimers were attentive and engaging, they listened to me and were not dismissive of my input. The viewings started on day one. Mortimers had been on to perspective buyers, marketing the house before the online blurb had even been finalised. I was present at viewings but they did everything, showed people around and even policed their stringent Covid policy, which was thorough and professional. A couple of people stepped out of line and were quickly reeled back in, politely. My award for Senior Sales of the years has to go to Leanne Taylor. Where would I be without Leanne? Probably still for sale and on tranquillisers. Throughout the process, Leanne was there. She called back when she said she would, she did what she said she would and was frankly a rock. During a couple of rocky moments she was supportive and positive, she was always there when I needed her and she never made me feel like I was taking up her time, even when she was clearly mad busy. Not all heroes wear capes. Mortimers were exceptional. I had high expectations because of the team I had the good fortune to work with, but they surpassed all of them. Their professionalism, dedication to hard work, customer focus, knowledge, innovation and enthusiasm can't be found anywhere. On a final, important note, our sale went through in around 10 weeks, which seemed an age of panic. But jn reality it is no time at all. Down to the way Mortimers set up and steer the process and the exceptional manner in which Leanne communicates with the buyers, that did not go unnoticed. 👏👏👏PositiveResponsiveness, Quality, Professionalism, Value

Very professional standards and great service, very attentive with our needs when looking at and then placing an offer on one of there properties. They chased up solicitors when needed and kept me informed through the stages, Leanne and Staff provided a great insight on the current market and we received a nice house warming gift on completion. Many thanksPositiveProfessionalism