I made the mistake of using this company to sell my home and what a mistake that was! I found them very professional on first contact and they put me at ease in trusting them to sell my home then it really was downhill from there. It was impossible to ever speak to anyone always told would get a phone call back which never happened the only communication I ever received was going to the office personally. With various issues that arose which I understand things can go wrong sometimes they always made it someone else’s fault and would take no responsibility to fix. When house sell was on verge of collapse never made any effort to resolve it and left it for other agents in the chain to make sure it didn’t collapse. I would certainly NOT recommend this company and would use another local company even though there commission fees are higher.

They never call us back!

Engaged to purchase my first house. I set a maximum purchase of 156,000. This was pushing my budget to the limit. The agent was fully aware of this. He put in a bid for 157,000 for the house, which was accepted. This was without any consultation with me. When challenged over this would only state that he knew I wanted the house. I complained to the manager of the office, who quashed the complaint, stating that he had knew the agent for a while and he wouldn't have done this. Made an offer to me of an open check on services. I asked what this would actually cover and he told me nothing.

A deplorable service! They begged me to sell my house with them, but during the whole selling contract, no-one ever called me for any updates. They just disappeared not even bothering to send updates. I had to call the office myself to see …