Absolutely appalling treatment and handling of their tenants. Poor communication between them and the actual landlord, very hostile towards us, as tenants. It seems like that there is a obvious change of treatment if you are a student and renting with them. If you have the ability to choose, DO NOT GO with Martin and Co., unless you want to bring yourself headaches and a lot of stress. And to Martin and Co, If you are so fond of your good reviews and value your tenants, maybe you should start doing instead of only talking ;).

They basically did not check properly Helford cottage and this in turn has created a very sensitive problem between the students living there and local residents.

Moved out of a rental property on 31st July. Was promised once the property was checked that I would receive my deposit back. Contacted them at the beginning of September to find out what was happening, was told the landlord was not replying to emails or calls to I couldn't receive my deposit. I phoned the landlord myself and he confirmed that there were no issues and he was happy to release my deposit and Martin & Co had made no attempt to contact him. Visited Martin & Co again today to chase the deposit, they are now claiming the LANDLADY is not responding to emails, even though the flat was sold while I was tenant, this landlady no longer owns the property. I'm very frustrated and stressed with these on going issues. Really disappointed in Martin & Co as I received a good service while in the property. I've been told my deposit cannot be released. Writing a review was the last thing I wanted to do.NegativeProfessionalism

Think this used to rainbow, they were bloody awful but the experience Iv had with Falmouth Martin and co was horrendous. Don’t answer their phones or emails, passive aggressive and unprofessional, public should be warned

Lying and miserable people. They have no character or compassion for people. They forcibly steal people's money by any means. People work for money and they steal from offices Do they sleep well at night?

Useless.

Extremely poor service

Useless.