Rating as a buyer.... Arranging a viewing and pre-purchase sale discussion was good (Angela from memory). Once the purchase was transferred to a sale negotiator, I felt that the lady who did deal with the purchase was not interested and she came across as rude on more than one occasions. As part of my job, i do deal with a number of estate agents and i do feel that the one lady who was the only person i could speak to made me not want to buy through them again. If i have had known what i know now, i would have selected another agent as the property was listed with two different agents. We had a strict time scale and at no point was i given updates when the seller had issues. This was a purchase under another persons name ("JC") as we did this as part of my family business and if this had been my dream home or a first time purchase, i would have been upset. Cannot rate as 1 star as everyone pre-sale was really good, it's just a shame that one person can spoil an entire property purchase. It's a shame i had to leave feedback as i was not given any other way to ask how the sale went.