I found Karen to be excellent at post sales progression. She was very responsive to any concerns we had and often responded immediately. We encountered a few problems late in the process and Karen smoothed these over quickly and professionally. I have used a few agents in the past and Karen's work ethic left these in the dark! Many seem to 'dump' you once they've secured a sale and sometimes I've wondered who they are actually working for, us or the buyer! I had complete confidence in Karen from start to finish that we were in safe hands! Refreshing to experience such good service!