Good communication, reliable agents and a good service given when viewing a property or enquiring by phone.

Very experienced and helpful estate agents in York, I would recommend them to my family and friends.

I have let my property through Northwood from late 2010. They have always found excellent tenants who treated the property extremely well, and always ensured prompt payment of rent. I travel a lot, so I paid for a high level of service - dealing with issues as they arose, when they were not able to contact me. This was expensive, but a real boon for someone in my situation. Every time I needed help or advice they were always quick and gave good advice. I would happily use their services again.

I don't care for your response so do me the courtesy please of leaving my review alone, I will delete and repost otherwise. I bear you no malice, you were a reasonable team and good with me but 3 stars isn't to be seen as a bad thing or something to be concerned over. But please kindly respect what I'm asking, and take comfort and trust in these words. But please I kindly ask you leave my review alone I will delete and repost otherwise.

Helpful initially with quick turnaround and getting us in. Overcharged us for leaving the flat in a cleaner condition than it was found, charged £75 to fit 3 lightbulbs... Only responded to requests for things to be fixed if they immediately could have cause significant harm but made year long excuses as to why other tasks didn't get done throughout the whole tenancy and still weren't completed on us moving out. Also re-rented a fine but significantly ageing property at a ridiculously inflated price from £925pcm in 2021 to £1200pcm in 2022 having no updating work done on it. Better experience with these than Hunter's though!

Northwood in York looked after the renting of our property for a few years, and subsequently the sale of the house. In general we were very unhappy with the service they offered - frequently having to chase them up for information, waiting ages for people getting back to us and missing out on basic things you would expect a competent property management company to do. Not recommended.

I don’t write reviews normally but feel I need to this company is terrible my friend lived in her property for 17 years with no issues but because this company is greedy and wanted £200 more a month my friend is living in a half way house so don’t think they are for there tenants I don’t think they care they are greedy

Worst experience of an agency we have ever had. We wrote a very detailed review here of Northwood initially but it was, conveniently for them, removed. Avoid this shambles of an agency at all costs - unhelpful and unprofessional at all levels.

Aweful customer service, harrassed for rent every month, even though it was paid on time, took advantage of us