When I had problems with my statements, it was resolved within 24 hours which is great service !

very good service polite would recomend

I have been using Martins for over ten years and find them to be very helpful especially when carrying out works where maintenance is concerned, finding new tenants and sorting out the general problems you have when being a landlord. The service is prompt with the minimum amount of fuss and delay enabling a quick turn round especially when the property needs re-letting. The staff are easy to get hold of, knowledgable, and helpful especially Mike Cole and Rachael Wallwork who have years of experience between them. Repairs and maintenance are by approved contractors only and have always been reasonably priced without the additional 10% fee levied to either the contractor or tenant unlike other letting agencies I've previously used. The property is always presented to a high standard to new tenants and the cleaning contractors they use are of the highest standard. It's well worth paying the monthly management fee for piece of mind, letting them take the stress and hassle of dealing with all the property issues.I would highly recommend them!

This was the first time we used a letting agent for our properties and it was such a pleasurable experience. We dealt with Rachel, who is an absolute asset to this company. It was more like a friend dealing with you not a business acquaintance. She kept us informed every step of the way and got us an unbelievable deal. We would not hesitate in using them again.

Excellent team of agents in a nation-wide agency in York. You can get their prompt responses constantly. Highly reliable!

From buying a property to letting it the staff at Martin & Co, York have been helpful, courteous and efficient. They were well informed and explained the process of letting very clearly. Highly recommended.

Absolutely first rate customer service, from the moment we first walked in the door to enquire till we walked out with the keys to our new flat a couple of weeks later. Every member of staff we dealt with was friendly and helpful to a fault, special mention to Jo who was so reassuring to a first time renter and kept us informed with every single detail.

The whole process couldn't have gone smoother. Jo has been very prompt and informative with emails, and I was kept in the loop the whole time with my application. Great service.

Renting with Martin & Co is really easy . Renting a beautiful property in a nice area since February and the helpful staff are there whenever I need them.