Mark and his team were amazing! I hadn’t move in nearly 20 years so had no clue what I was doing ! - Mark was so supportive and always willing to help and kept me informed throughout the process. They also managed to get over the asking price which was a bonus!! But regardless of the money I would totally recommend ewemove Basingstoke they are fab !!
Exemplar form from Ewemove and in particular Mark. We all would agree that moving house can be stressful, comms can be unheard of and human error is something we expect! This being true, EweMove/Mark was our shining beacon in moments of disparity. He ensured that comms flowed regularly always going the extra mile with the goal to exchange and complete in time for Xmas! And guess what we did! Marks positive outlook and focused mind put us at ease making the whole process seam a lot less convoluted. It leaves us with a very big smile on our face not only because we succeeded but because we invested in the right estate agents who did not charge you for their 24/7 around the clock attentiveness and time, time which people forget sometimes can be priceless! Thank you EweMove and especially Mark! Merry Xmas James & Maria
We honestly cannot fault the service from EweMove Basingstoke, and Mark Holmes who looked after us from the minute the viewing was booked, until move date and beyond. Having booked an appt via the 24hr online chat at 6.30pm Saturday(To my surprise, a real person responding, taking basic info to pass on) I had a courtesy call within 10 mins from Mark, who had read the transcript of the chat, and rang to introduce himself, and tweak the time to suit us better. The valuation process a couple of days later, was simple, set expectations, and gave tips on how to present our 'house' not 'home' for sale, by removing personal stuff so buyers could visualise it as their own. Mark handled everything, from arranging the photo, video and drone shoot 3 days later, to the 2 open days the following week. All we had to do was make the house look lovely, and go out and leave the hard work to him. A Whatsapp group was set up to keep us in the picture and for us to ask anything we wanted, literally whenever we wanted. There were 9 viewings, 4 offers and a very quick acceptance. Mark literally took over from that point. Throughout the process, he was always totally aware of what stage we were at, was constantly on the phone or messaging the Solicitors, other parties/solicitors involved in the chain, and able to keep us calm in the latter stages when there were the inevitable delays or hiccups with searches or other parties. Mark had always said that whatever time we needed to message him, if he could answer straight away, then he would, if not as soon as possible. We really didn't expect literally an 'all hours' service, but sometimes needed to message late evening ready for the next day if we were going to be working. Invariably, we got an answer straight away. There were delays right up to completion due to other parties in the chain, and exchange really was 11th hour, but again, Mark was 'on it', chasing everyone and keeping us in the picture. He really lived through every moment of this move with us, and we had quite a lot of banter & humour along the way to relieve the stress. We always felt like we were his No 1 priority & truly believe if it hadn't been for Marks efforts, chasing up the other parties, this move might never have come to fruition. When comparing this moving experience with previous experiences with High Street or online agencies either as a buyer or seller, there really is no comparision. I would 100% recommend Ewemove as a company - their ethic of looking at what service people actually need and delivering exactly that, rather than the traditional High Street 9-5 service which means they are not available when the normal working person wants them, is priceless. For anyone in the Basingstoke area, if you have Mark Holmes looking after you, you can have every confidence that you will be in very safe hands, knowing that he is keeping things moving in the right direction from day 1 until move date and beyond. Fantastic service. :-)
Great help, supportive through the whole process of buying. Thank you, Robert
Handled the letting, re-letting and, subsequently, the sale of my flat professionally, quickly, thoroughly and took all the stress away from me. Top quality service! I could not have been looked after better A+++
Great experience working with Bradley. Very knowledgeable and professional; he run with our apartment purchase answering all questions promptly which helped to swiftly complete the deal.
Thanks to Mark Holmes who made our first home purchase such a breeze. Mark helped us every step of the way and was very quick to deal with us from initial enquiry (out of hours) and always kept up to date up until we opened the front door. I will go to Mark in the future as he has made the whole buying process enjoyable, easy, efficient and has always given us genuine care throughout. Mark has also convinced me through his actions and all of his help, that I won’t need to deal with anyone else in the future.
Almost finished packing for our moving day. Bradley sold our house and dealt with the hiccups swiftly and effectively. His valuation was on point and communication line was always open. His recommended solicitors are good, too. Never had to chase them myself. All in all a positive experience and would definitely recommend Bradley and Ewemove Basingstoke. Thank you again Brad!
Met with several estate agents before settling with Mark Holmes at Ewemove. Mark did us proud, and was absolutely brilliant. Let's face it, few of us like or appreciate estate agents, but Mark certainly earned our appreciation and commission, helping us obtain a beautiful home during a difficult time. Kudos to Mark and Ewemove! Highly recommended.
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Grove House, Lutyens Close, Basingstoke and Deane, Hampshire, RG24 8AG, South East, UK, RG24