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EweMove Pocklington

A selection of reviews/testimonials by highest rating
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1.00 /5

Subsequent to submission of an offer on a property in Ingleby Barwick, I was informed by telephone that my offer had been accepted and I was requested to provide evidence of sufficient funds. I agreed to visit their office the following morning in order to present the necessary documentation. Being convinced that my purchase was now secured, I proceeded to transfer funds into an account from which they could be further transferred by telephone instruction for purchase of the property following return to my country of residence. However, to my surprise, I was contacted again by Ingleby homes, on that afternoon, informaing me that there had been another similar offer which they would have to forward to the vendor. It appeared that they were trying to force a higher offer, even though my offer had already been accepted. They said they would update me on subsequent developments. Later that afternoon I was contacted again by Ingleby homes, informing me that my offer had now been declined. I feel that this was a betrayal of trust, and an absolute waste of my time and effort. I would never deal with this company again and would urge others who value decency and integrity to do likewise. Subsequent to the response from Ingleby Homes, I wish to add that they DID NOT ask if I wished to increase my offer. They said that an offer, equal to mine had been recieved from a first time buyer, and that the vendor, having previously accepted my offer, now wished to reverse that decision and accept the other equal offer. I was informed by email that the vendor would now proceed in that way. Never was I invited to increase my offer. If they dispute this claim, I can upload their response which clearly vindicates my claim. It is clearly more than integrity they appear to lack.

Reply from agent

Legally, We have to take instructions from our seller Paul, although we absolulety understand your frustration. We did return to you to inform you another offer had been made, and gave you a chance to increase? As any good agent would. You declined. We are genuinely sorry your offer was not successful on this occasion and will actively seek you a similar property if you wish! Thank you Ingleby Homes

Contact details
Sales Phone:

01759 487 739

Lettings Phone:

01759 487 739

Lettings Email:

pocklington@ewemove.com

Opening hours

Unknown

Address

61 Market Place, Pocklington, York, YO42 2AL, East Riding of Yorkshire, UK, YO42

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Our team

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