I'm sorry but I think you may have the wrong letting agency, we are not a student letting agency and we don't have any record of you as a tenant on our database. These are quite serious remarks you are making as all of our deposits are protected with The DPS so we don't have any way of keeping or accessing our tenants deposits. Could you email me directly with your name and the property you think you rented from us so that I can look into it further? charlotte.baron@belvoir.co.uk Alternatively, if you've made a mistake with the agent you're reviewing we would appreciate you removing the review. Kind regards, Charlotte Baron (Director)