Very recently bought a house through them. We dealt with Nick May who was very helpful. He responded promptly to my many emails, called regularly to check on progress and finished by personally handing us the keys. They organised a number of visits to the property for us, always allowing a decent amount of time to look round and for us to measure up. I only wish our dealings with the conveyancing solicitors was as easy!PositiveResponsiveness, Professionalism

5* Estate Agents. Cannot thank Gill Dryden enough for her persistence and commitment to helping us purchase our dream home, despite the fact that the seller’s solicitor was horrendous. We would not have made it across the finish line if it was not for Gill; she went above and beyond and even did some of the works required by the seller’s solicitor herself. Brilliant communication and a fabulous service from start to finish. Thank you very much.PositiveResponsiveness, Quality

I live in Cambridgeshire and was selling my property in Yarm so the distance made this a challenge. Michael Poole were absolutely fantastic. They were very professional and organised things on my behalf which I couldn't do due to the distance, such as arranging times for the boiler to be serviced and letting the company in. Even when there wasn't much happening, Nick May, the estate agent I was dealing with, would call me each week to keep me up-to-date or inform me that we were still waiting on surveys etc. From the moment we got valuations to the completion of the sale, Michael Poole were extremely professional but friendly and very helpful. I would recommend Michael Poole Estate Agents, Yarm to anyone selling a house as they were brilliant.PositiveResponsiveness, Quality, Professionalism, Value

We sold and bought a house using Micheal Poole Yarm. The service and professionalism was first class - nothing was too much trouble. Throughout the entire process they kept us informed at every stage and, despite the issues and complexity due to the pandemic - they were the one constant, and helped us greatly throughout the process. Would highly recommend Gill and Derek, and all the staff at Michael Poole. Thank you.PositiveResponsiveness, Professionalism

We can't thank Michael Poole enough for all of their help with our house sale and purchase. Both Derek and Gill were very professional and provided excellent customer service. Buying and selling during Covid meant we had some problems with mortgage companies but they went above and beyond for us and made the process as smooth as they could. We would definitely recommend them to anyone. Thanks again Derek & Gill.PositiveProfessionalism

I recently sold my property and also purchased my new home through Michael Poole, I cannot recommend them highly enough, Derrick did both the valuation of the property I sold and also accompanied me to the numerous house viewings i did, he was alway very accommodating, flexible and professional. The office staff Nick and Gill where out standing, they Were both knowledgeable and approachable. Nick in particular was an absolute pleasure to deal with, as with most house sales/purchases things can get a little stressful at times, Nick went of his way to make sure our house sale & purchased went as smoothly and stress free as possible I will definitely be recommending them to family and friendsPositiveResponsiveness, Quality, Professionalism, Value

Recently sold a property through Michael Poole Yarm. Was impressed with Derek when valuation completed and was one of the reasons we chose to use them. Was then looked after by both Nick and Gill, who were both professional and knowledgeable. Nick kept me up to date with each stage and extremely helpful when any problems arose. Would highly recommend this estate agentsPositiveResponsiveness, Professionalism, Value

Really impressed with Michael Poole, had listed the property with two other estate agents previously and poor results. Within days of listing with MP we had quality, 'genuine' interest from potential buyers, which soon lead to a sensible offer & subsequent sale. In the Yarm office Gill was always 'on the ball' keeping communication flowing throughout. Would definitely recommend their services if you want to sell your house. 10/10.PositiveResponsiveness, Quality, Professionalism, Value

We sold and bought using the Michael Poole Yarm branch. Derek Chalmers was polite and professional when providing the valuation and marketing of our property. Gill Dryden was first class to work with and couldn't of been anymore helpful throughout the sale and purchase phase of the move. We will be forever grateful for the help you have provided to secure our new house.PositiveResponsiveness, Quality, Professionalism

Gill at Michael Poole has been amazing! My mum and Dad bought a property and Gill looked after them from start to finish. Gill went the extra mile to ensure the sale went through on time, going above and beyond being extremely proactive approach where other agent in the chain were less than helpful. Would highly recommend!PositiveResponsiveness, Professionalism