Dear Karl, obviously we were disappointed to see your review and as your comments have not explained what element of our service you were disappointed with we therefore checked all our databases for your name and have found nothing for you. You are not listed as a tenant, you have not booked a viewing for either a rental or sales property, you have not contacted us by email and are not involved in the sale of any property. We would therefore be grateful if you could contact us on 01978 340030. Many thanks Sally Schofield