Hi Nigel , I was sorry to read your review and to hear that you didn't have a great experience with viewings. I have investigated this further and understand you were booked in for one viewing and hoped to see another property on the same street on the same day. Unfortunately, at this time, this pro perty was occupied by tenants within their notice period and we were unable to gain confirmation from them to show you this additional property. We are however sorry for any inconvenience that this caused you