They booked me in for viewing a property, wich they alredy showed to another person, and they alredy started the application process. My appointment was cancelled for the viewing, wich is alright these things happen, but what it's not …

They booked me in for viewing a property, wich they alredy showed to another person, and they alredy started the application process. My appointment was cancelled for the viewing, wich is alright these things happen, but what it's not alright is that they offered me a slot even though they knew someone alredy put an application through for the property. They messed up my whole Saturday, because I had to reschedule everything for that day! The behaviour and the mindset of these people absolutely disgust me!!NegativeProfessionalism

The site was shut down and nobody was answering the phones ....so not great

Laura who deals with property management in lettings seems to treat tenants like something at the bottom of her shoe. Doesn’t seem to have any empathy. Completely unprofessional and sarcastic tone on email correspondence and by phone. I’m …

The most disgusting service I have ever received. I dealt with this company in my second personal property purchase and I have never been talked to and treated in such a manner. Disgusting threatening phone calls placing immense pressure to move forward at unrealistic rates. Treating the purchase of a house worth thousands of pounds like the purchase of a £10 toy. Zero trust that the information being passed on between parties is done correctly. Bullying sales men purely interested in their fees . The property was placed back on the market without myself even being told and with no concern for the legal costs and mortgage broker costs. I strongly advise against using this company. I am horrified by the treatment. Purple Bricks will charge you less and treat you better ! With everything else going on in the world , shame on you.

Cut our application off at every possible turn. Failed to get back to us about viewings, failed to send us an application from when requested. And now getting the age old “we’d prefer just a couple” for a large 3 bed property? Can’t help but feel we were sold short based on being a group of young professionals.

Dreadful company, regardless of renting or buying, and I've done both through them. Awful customer care, no attention to detail, I'd give 0 stars if I could. Lost £950 because of them directly.

Handled the sale of our home and the purchase of our new home back in 2008. Worst experience ever on day of completion. Utterly inept staff and i will never use or recommend them to anyone. Zero customer service once they had our business. Reading current reviews seems little has changed. Avoid at all costs.