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Mark Buchanan Property Group - Powered by eXp

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Couldn’t recommend Mark and his team highly enough. He marketed our house really well and it sold within a day of going on the market. From the advice of how much to sell for to which solicitor use we couldn’t fault Marks advice. Thanks again!

Reply from agent

Thanks so much Chris. It was a great result in such a short time. I’m still shocked that we got it through to completion in just 34 days! We hope you get settled in ok and create some wonderful memories. 😊

5.00 /5

We cannot recommend Julie and Mark enough. Professional but friendly from the first meeting. Nothing was too much trouble day or night! Communication was brilliant throughout, we were always kept in the loop. I would not hesitate to recommend these guys to anyone who is planing to sell their house.

Reply from agent

Thank you so much Steven. We really appreciate the positive feedback. One of our main goals is to provide a brilliant service so I’m pleased so hear that we’ve done that for you. We hope that you and your family get settled in ok. 😊

5.00 /5

Mark and Julie were excellent in helping me secure my new home. Nothing was too much trouble. The communication and professionalism from them both was second to none, always available and keeping me up to date with everything. They made the whole process as stress free as possible. I would not hesitate to use them again and would definitely recommend them. Thank you.

Reply from agent

Thank you so much Steve. One of our goals is to try and make the process as stress free as possible. I’m so pleased we were able to help you to secure your new home. We hope you get settled in ok and make some great memories. Mark & Julie

5.00 /5

Must say it is well worth the cost. We were advised to never pay over 1% from another estate agent but getting in touch was difficult with them! This is totally the opposite with Mark and the team, they are available whenever to respond to queries to our mind at ease. With that and the amazing marketing you would think that is enough, however with house almost falling through twice, Mark along with their extensive contacts (special mention to Dan Brown mortgage broker) were able to save the deals and keep things ticking forward. Thankyou.

Reply from agent

Thanks Andy. I really appreciate your comments. One thing that we pride ourselves on is the service that we provide. We never wanted to be the biggest agent but the best. We’re probably the only estate agent in west Cumbria that turns away business when we get too busy, purely so that we can keep our service levels high to our existing clients. I’m so pleased that we were able to help you move to your new home. Sometimes, you’ve got to think creatively to keep things moving. Dan Brown is fantastic. 😊

5.00 /5

I should have done this a while ago {sorry Mark!) but we bought a house that Mark was marketing and hit a few problems with things like boundary issues. I can honestly say that without Mark's help the deal would not have gone through. I worked in real estate for over thirty years and dealt with estate agents all over the country with very mixed results. In all that time the only agent who has genuinely impressed me is Mark. He pulled together the people and resources we needed to sort out the obstacles to the deal going through in a way that we just couldn't as we were relocating from the south east to Cumbria so had no local contacts. Mark did what the best agents should, he found solutions. He didn't put on the hard sell to try to force me to accept something I didn't't feel comfortable with. Instead he worked with me to get me to where I wanted to be. It shouldn't be so rare but it is so I can't recommend Mark highly enough. By head and shoulders the best agent I have ever dealt with.

Reply from agent

Thank you so much for your kind words. It certainly wasn’t the easiest of sales but one thing that I pride myself on is trying to make it as stress free as possible and finding solutions. I hope you’re all settled in ok and enjoying the new home.

5.00 /5

Mark and Julie have been fantastic throughout the whole sale process. Great communication. We can't recommend them enough! Thanks for everything guys 😁 …

Reply from agent

Thanks Nath. It was great to be a be able to play a part in helping you move to a new home. Hopefully it’s not long before your purchase completes. 😊

5.00 /5
12.09.2023

Can't recommend Mark and Julie enough as they make the whole process simple from start to finish. We sold our house within two days of it coming to the market and their communication was excellent throughout. Thank you

5.00 /5

My brother and I would highly recommend Mark and his team. Mark was professional from the first meeting we had with him. He explained clearly to us his marketing strategy for selling our parents bungalow, which gave us great piece of mind. We live a long distance away but Mark was always available to answer our questions and offer valuable advice when we needed it. He marketed our parents property in a highly professional way with great photographs and a virtual video that really helped to sell the bungalow. He kept us up to date with any viewings and guided us through the whole process with his knowledge and experience. We couldn’t have asked for a better estate agent to work on our behalf. We would definitely recommend Mark and his team to anyone who is selling or buying a property. Thank you Mark and Julie.

Reply from agent

Thanks Carol. We’ve dealt with the sale of lots of parents properties. It’s never easy, due to the emotions involved, but we always try to make it as easy as possible. We had a great result and I’m pleased that we were able to get things moved quickly for you. Thank you for letting us help with it. Mark

5.00 /5
09.09.2023
House sale

Mark and Julie were lovely to work with! Always available when needed. They took care of our viewings as we were not always available which was a big help! They were very professional and were there to answer any questions. We would like to say thank you to all of their work family involved in helping us achieve our forever home. We would highly recommend them to anyone.

5.00 /5
09.09.2023
Fantastic

From the beginning of our journey with mark and the team we were well looked after. He provides a thorough and professional service. Ensuring to make regular contact with many updates. Both mark and Julie are super easy to talk to and always very helpful. They always did their best to ensure things ran as smooth as possible for us and they made the whole process of selling and buying a property as easy and stress free as possible. I would definitely recommend!! Thank you :)

Contact details
Sales Phone:

07886 486026

Lettings Phone:

07886 486026

Lettings Email:

mark.buchanan@exp.uk.com

Opening hours

Unknown

Address

33 Banklands, Workington, CA14 3EU , UK

About me... I'm Mark Buchanan, husband to Julie and dad to our three boys, Jack, Bailey and Morgan. Born and raised in Cumbria, I have spent most of my life living in Workington and have worked across the entire county. I first started working in property in 2012 dealing with lettings in social housing before moving on to residential sales and lettings. Since then, I have valued and sold hundreds of properties across West Cumbria and Carlisle, working for both excellent local independent agents and also the largest estate agency name in the UK, Purplebricks, where I amassed over 100 5* Feefo and Trustpilot reviews from happy customers. Over the past few years I've appeared on numerous episodes of Homes Under The Hammer, covering properties from Beckermet through to Carlisle. When we opened our doors in 2020, we never wanted to be the biggest agent, but to provide the best marketing and the best service to our clients. The same is still true today, which is why we receive such amazing feedback from our clients, with well in excess of 150 5-star reviews. Whether you're buying or selling a home, it can often be a stressful process. Our aim is to try and relieve some of that stress by offering a personal service outside of the usual office hours of 9-5. That's why we're available to our clients 7 days a week, on a more personal, 1-2-1 basis. All of our personal property experts are highly experienced and have the same passion to provide an outstanding level of service to you. By providing brilliant marketing and utilising social media, we help to get the best possible price for a property and in the shortest time.

Our team

Mark Buchanan

Property Ombudsman Sales
rightmove
Zoopla
Floor Plan
For Sale / To Let Board
360 Photography
Social Media Campaign
Video
Virtual Reality
Accompanied Viewings
Sales Progression
Manage / Negotiate

No awards information available

Floor Plan
For Sale / To Let Board
360 Photography
Social Media Campaign
Video
Virtual Reality
Accompanied Viewings
Sales Progression
Manage / Negotiate

No awards information available