Shockingly bad. Christopher was over familiar and at times very patronising . He did not effectively vet prospective buyers and clearly doesn’t understand the words ‘offers over’. The whole impression was cheap car salesman rather than professional agent. This seems to be quite standard across the industry though.
Unprofessional valuation appointment back in april with an unprofessional call just now asking if I had sold my flat from someone who seems to care more about the laughs and giggles going on behind her than person-centred customer service. Use someone else
Extremely disappointed. Viewed a property with CJ Hole, lost the property by 1k Few months later property is back on the market, they didnt even have the courtesy to contact me as I was one of the highest bidder. Instead put the property live and sold it to someone else. I called them and asked why? They sounded very cold to me. These sales people are all the same, your best friends when they want your business. Anyways they definitely have lost my trust from them, and my portfolio.
Pretenious, rude and deceiving.
Called to view a property less than 24 hours it was listed on Rightmove 18th June. I wanted to view ASAP as I was in a position to offer having no chain, 40% deposit and an AIP. I was told I couldn't view as they already had 20 viewings booked and they weren't accepting anymore! They said it was at full capacity. I asked if every viewer was in a position to proceed and the man at the end of the phone said yes. Really? I was so frustrated. The irony is they didn't even register my details, I purchased a property within 2 days with another agent who was amazing and the property I wanted to view with CJ Hole is still for sale a month later in Baldwin Road, Stourport! Are you really doing the best for your vendor? You certainly aren't for your potential buyers. Fingers crossed you will do better in the future. 🤞NegativeQuality, Professionalism
Called to view a property less than 24 hours it was listed on Rightmove 18th June. I wanted to view ASAP as I was in a position to offer having no chain, 40% deposit and an AIP. I was told I couldn't view as they already had 20 viewings booked and they weren't accepting anymore! They said it was at full capacity. I asked if every viewer was in a position to proceed and the man at the end of the phone said yes. Really? I was so frustrated. The irony is they didn't even register my details, I purchased a property within 2 days with another agent who was amazing and the property I wanted to view with CJ Hole is still for sale a month later in Baldwin Road, Stourport! Are you really doing the best for your vendor? You certainly aren't for your potential buyers. Fingers crossed you will do better in the future. 🤞NegativeQuality, Professionalism
58 Foregate Street, Worcester, WR1 1DX, UK, WR1
The CJ Hole Worcester office has now completed five years of successfully selling, renting and managing properties in and around the Worcester area and we are very proud to be firmly established as one of the leading Estate and Lettings Agents in the area, serving the local community and surrounding towns and villages including Droitwich, Malvern, Pershore, Tewkesbury, and Evesham. We have a dedicated and professional team led by sales manager Gareth Pegg. The CJ Hole team have an outstanding knowledge of the local residential property market and take a huge pride in delivering an exceptional and unrivalled level of customer service to vendors, buyers, landlords and tenants - but don't take our word for it, check out our Google and Trustpilot testimonials and reviews. Our unique combination of delivering exceptional level of customer care, combined with the very latest innovative technology means that you'll benefit from the very highest standards of service at all times. We are 'traditional estate agent' who offer a proactive, personal hands on service.
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