Commending Chloe Darcy in Lettings

I am writing to commend Chloe Darcy. She has been dealing with No.8 The Sidings, Hagley for some time now and really is the best representative at Andrew Grant that I have dealt with over the years, and it is over ten years now! In fact, I have three other properties in Manchester, Leeds and Nottingham and none of the representatives of the management companies I have worked with, in relation to those properties, come anywhere close to meeting Chloe’s professionalism and conscientious attitude. Chloe sounds quite young but always sounds very positive and is extremely conscientious and enthusiastic about her input. Most important to me, Chloe always keeps me informed about everything that is going on regarding the apartment, without me having to keep ringing the office. I appreciate all her work on my behalf and long may she be my 'link'. I have commended Chloe before but continue to do so because she has such an incredible commitment to managing my property and solving any problem that arises, working extremely hard on my behalf. It has been particularly vital to me over the last few months as my mum (who is ninety-one years old and has dementia) has been very ill, with a month in hospital during June, then a move into a care home. This time was extremely traumatic for me, especially being the only child and the situation continued until April 9th. this year when she sadly passed away.. Throughout this traumatic time, Chloe has been incredibly sympathetic to my situation and has always managed to put my mind at rest, whatever issue has arisen regarding the management of my property, for which I am so very grateful. One really endearing quality about Chloe is that she is so modest about her achievements, responding to praise with comments such as: 'as a fully-managed landlord you are paying the company for me to manage the property in full and I can only hope you are pleased with my service and efforts'. I am certain that it is not just me who benefits from Chloe's conscientious efforts and kindness, but that all of her clients receive just the same commitment and we are all very fortunate to have her looking after our affairs. I look forward to meeting her at some point in the future to be able to thank her in person. Until then, I continue to pass on my most grateful thanks in writing. Cherryl Whittlestone