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Andrew Grant Country Homes

Estate Agent - please upgrade your subscription to display your Google & Facebook reviews here. Contact: sales@viewagents.com
A selection of reviews/testimonials by highest rating
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2.00 /5
13.09.2017
Did not provide essential documents as promised.

They agreed as part of the purchase agreement to provide drawings against the planning permission, by obtaining these from the Vendor. Stating this would not be an issue. Chasing this on numerous occasions over several months, the drawings were never provided, even though promised every time they were chased. The result of this causing us delays & additional costs in trying to get around the problem this created, when attempting to start the building works against the planning permission (with no full technical drawings provided as promised).

Reply from agent

Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued efforts to improve our service. We are very sorry to hear that the level of service provided has fallen short of our usual high standard and we would respectfully request the opportunity to discuss this with you and endeavour to rectify the matter in as timely a manner as possible. Please contact us on 01905 734735, or email country.homes@andrew-grant.co.uk Kind regards, Andrew Grant Customer Support Team.

Contact details

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Address

Cupola Court , Spetchley Park Estate, Worcester, WR5 1RS, UK

About

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Andrew Grant has been helping clients since 1971! Yes, that's right we are nearly 50 years old! And over this time we have gained the knowledge and expertise you need to be reassured of only the best possible service. We certainly don't act our age though - we use the latest technology to give buyers, sellers, landlords and tenants the best experience. Buying and selling your home is one of the biggest commitments many of us will make, involving a lot of money, emotion and hopes for the future - we work hard for you and with you to ensure this is as smooth and hassle free as possible. It is this committed approach and personal touch that makes the difference.

Our team

Charlotte Page

Jake Fellows

George Pickard

Jenny Tilly

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