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Andrew Grant Country Homes

Estate Agent - please upgrade your subscription to display your Google & Facebook reviews here. Contact: sales@viewagents.com
A selection of reviews/testimonials by highest rating
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3.00 /5
12.09.2017
west barn promised high profile sale that turned out to lack any credibility

Agent initial viewing of my property seemed to be enthusiastic stating great promise on customer interest & viewings, in reality this was a total pipe dream & completely false . The facts are as follows; I provided excellent photos, utility bills, epc certificate, all necessary info Agent stated they had free ad space in midlands publication that had wide circulation, publication was totally unknown. to me & other residents of my Cotswolds area. I received property brochure txt which I amended After some weeks found the property on right move But it lacked essential pics of kitchen that is a Must to any prospective buyer. I asked them to add this element Had one viewing in the early days of it going live ...... but since that ONE & ONLY VIEWING no feedback received. Since then I heard from no one as to what was happening or how it was being prompted I have NEVER RECEIVED the property brochure, have never had proof of the copy to sigh of Was sent the brochure it appeared in (no one in my area had ever heard of this publication) & to my absolute dismay found this publication to be totally unsuitable sales property medium. Instead it will be found in doc surgerys or similar place Never received feedback of any sort as to what how when or who wS promoting the property In the end I cancelled agents due to there total lack of professionalism & feedback to the client

Reply from agent

Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued efforts to improve our service. We are very sorry to hear that the level of service provided has fallen short of our usual high standard and we would respectfully request the opportunity to discuss this with you and endeavour to rectify the matter in as timely a manner as possible. Please contact us on 01905 734735, or email country.homes@andrew-grant.co.uk Kind regards, Andrew Grant Customer Support Team

Contact details

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Address

Cupola Court , Spetchley Park Estate, Worcester, WR5 1RS, UK

About

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Andrew Grant has been helping clients since 1971! Yes, that's right we are nearly 50 years old! And over this time we have gained the knowledge and expertise you need to be reassured of only the best possible service. We certainly don't act our age though - we use the latest technology to give buyers, sellers, landlords and tenants the best experience. Buying and selling your home is one of the biggest commitments many of us will make, involving a lot of money, emotion and hopes for the future - we work hard for you and with you to ensure this is as smooth and hassle free as possible. It is this committed approach and personal touch that makes the difference.

Our team

Charlotte Page

Jake Fellows

George Pickard

Jenny Tilly

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