Very easy communication in the beginning when you're supposed to pay all fees. Later on landlady dealt with us, difficult person, always looked down on us. Never felt at home at the property. They include 2 months viewings in advance of moving out, don't respect tenants privacy by scheduling 2 to 4 viewings a week! We had whole families coming in! There should be person limit, 4-5 people is too many. Landlady refused references to me as I'm foreign but she gave it to my partner who is English. She had a nerve to have a go at me at my home when I complained that she's scheduling too many viewings and we can't enjoy our right to privacy. Still didn't get all deposit back (since September)as she's not responding to queries. Property was left immaculate, except wear and tear which is normal. I think landlords should be checked too, not only tenants!