Booked a viewing. Not confirmed by the estate agent. Told that it was not booked when we were on the way to be told once I got there it was booked and they were unsure why we were told otherwise. I turned up to the property to view. The estate agent had gone. We had called stating we would be around 5 minutes late due to traffic in advance. When we did this we were told if the estate agent had gone then so be it. I had travelled 50 minutes to view the property. When I spoke to someone on the phone whilst still at the property they said they would re book another day after 3 hours of my day now being wasted. So another 3 hours could be wasted in future in do not think so. Very dissapointed with the unprofessionalism but I will view the same house through another company so at least I will get to view the house at some point. Would not ever book through this company in future