Didn't want to give them

Didn't want to give them 1 star but I had no choice. They are beyond appalling. Firstly, the house that I reviewed and was in poor repair was told it had a deep clean. Well, that was not the case, it was disgusting when I received the keys, therefore I sent a catalogue of pictures to evidence such. After that was settled, I found that the carbon monoxide was out of date, by a year!!!! They had myself and my children in there whilst the place was not legal to do so. I made it my home for nearly 18 months, always always paid the rent in time. Adhered to the tenancy agreement 110%. The final straw was when the en-suite began to leak, the shower tray was split. It took 3 months of me waiting, missed visits from them selves and I'd taken time off work to meet with the. (Frustrating) then when I'd hit My limit, not being able to use the facilities I was still paying for, I complained and I was issued a section 21. I had improved that property so much, I gave them the property back in a much better condition than what it was received and had carpets cleaned the day I left even though they were beyond disgusting when I moved in. They fail to tell you about all the hidden fees also. Disgusting service, catalogue of errors on their behalf and I do not appreciate being called a liar by them. I confronted the office directly as I was sick off getting fobbed on whenever I called. I had just lost my father when this was happening and I really didn't need the extra grief considering it was not my fault!! I did right my you and your landlord to the tee!! Sadly, you could not stick to your end if the bargain. Avoid at all cost. Sarah -Churchbridge