Absolutely awful and rude agency. I was interested about property to rent. Successfully I went on a view of the flat. Than I asked for an application form, but they sent me that with wrong initials , so I sent then an email about that . They sent me exactly the same form twice after that. I started to call them. Firstly no one pick up the call. After long ringing finally "gentleman" picked it up. He hung up their phone in the middle of my sentence. This happened three times in one day. Than I send them an email again about what is their problem. In less than 10min the same person called me and he informed me they need my application form, so I explained to him again about wrong initials . He said it doesn't matter. Seriously?! OK, than . I did it and now I am waiting money than three weeks with no response , with no pock up the phone , with no answers to my emails. This is very rude and unprofessional. I don't understand what is their problem? Or if the property is hold for someone special???