Thanks to Prospect Estate Agency in Wokingham. I would like to say a special thank you to Charlotte Morgan and Nikki Gardner, senior property manager. Both of them have always responded to my emails promptly. Nikki has been very helpful and efficient. She consistently provides clear advice and information on different issues in the house. Excellent service!

I am a landlord and switched to Prospects a couple of years ago. I've had a very efficient service from them and the friendly staff are excellent. Nothing is too much trouble and Nikki Gardner especially has been amazing,

Thank you to Nikki Gardner, the property manager for our rental accommodation, for always being prompt and helpful in her responses. She also helped negotiate a smaller rent increase for us, which was much appreciated!

Thank you to Nikki who has provided us with a brilliant customer service over the last two years.

Nikki consistently, and promptly, assists with queries and requests. Excellent service.

We have been tenant for 1 year with Prospect. We were happy with all the process. Nikki was very helpful. We appreciate her help! We will definitely contact Prospect again to find another one to rent or buy!

Like others, I first dealt with Charlotte Morgan, who was my primary point of contact for paperwork and questions prior to signing the agreement, after which Nikki Gardner, my property manager, took the reins and has been liaising between me and the landlord. Both she and Charlotte have always responded to my e-mails promptly and have also called me in more urgent cases. There have been quite a lot of issues with the property, but Nikki has never faltered in doing her best to get them resolved. All communication with Prospect's Wokingham office has bees both friendly and professional and, based on this experience, I can recommend them without reservation.

I had an amazing experience with Charlotte as my estate agent. She was incredibly efficient and helped me view a flat and move in within just 10 days! Her professionalism, dedication, and quick response time made the entire process smooth and stress-free. I highly recommend Charlotte to anyone looking for a reliable and speedy estate agent! The systems that prospect also used to obtain all my information was very easy to use and intuitive.

Very Happy with the service from Prospect and most importantly Charlotte Morgan. Very proffesional with quick responses to all enquiries

I dealt with Charlotte Morgan initially, who showed me the property and helped get things set up in terms of the paperwork. Then the property manager Nikki Gardner took over and has been assisting me in multiple other ways, particularly in terms of updating the rental agreement to suit my circumstances and needs, and she also helped me communicate with the landlord. She has been really prompt in replying to emails, and has generally helped to resolve any issues quite quickly. I would recommend both!