Our time with Prospect was expertly handled by the highly supportive Nikki Gardner, whom we found to be an excellent and reliable professional. A major strength is Nikki's accessibility and responsiveness. It was extremely helpful that she was always available for a call, ensuring matters could be addressed directly and quickly. She is highly diligent, making sure requests and issues were duly noted and followed up promptly with solutions until a final outcome was achieved, which made everything feel easy and well-managed. Nikki was genuinely easy to work with and efficiently managed our transition into the house. She was consistently supportive and excelled as an intermediary, expertly balancing our needs as tenants with those of the landlord. We truly appreciate her professionalism and unwavering commitment to getting things done. Thanks a lot Nikki ! :)