We understand that our Wokingham Manager, Daniel White, has attempted to contact you regarding this. We apologise that you are frustrated. At the time of you placing an offer to purchase the property in reference it was not acceptable to the owners, upon them changing estate agents and reducing their price heavily you reinstated your offer through the new agent who were also in receipt of another offer of similar value. As per our contractual agreement with the owners if you were to purchase the property we would be due our agreed fee as we initially introduced you to the property. After speaking with the owner it is our understanding they opted to proceed with the alternative offer which is out of our control. If would like to discuss this matter further, please return Daniel’s email or calls.