Extremely Poor communication and custom service. The service we received when renting with Prospect Wokingham branch was appalling & sadly we would not recommend Prospect to anyone. Too many mistakes were made, our messages were ignored, customer service was very poor and in general the staff we dealt with were unreasonable in their requests, inconsiderate to our circumstances which as a result made the whole process of moving unpleasant, stressful and very costly. It has been a nightmare to deal with Prospect, especially Julie J and Chloe H from the day we gave our notice and we would definitely not recommend the company nor rent a property through Prospect ever again.